Lifestyle Coordinator

Position: Lifestyle Coordinator

Reports to: General Manager

Location: Corona, CA

Job Responsibilities:

Jo To promote and demonstrate the community vision of intergenerational interaction through community lifestyle events and programs. This position is responsible for the planning, implementation, coordination, and oversight of creative, customized community events, resident engagement/volunteer activities, resident-led clubs, and recreational programs to enhance the lifestyle experience of the residents.

Essential Duties & Responsibilities:

The job duties listed are typical examples of the work performed by positions in this job classification. Not all tasks assigned to every position are included, nor is it expected that all positions will be assigned every duty.

• Develop, coordinate and implement customized intimate and large-scale community events to ensure neighbor to neighbor interactions creating a unique lifestyle for the residents
• Ensure accurate documentation for all community event and recreational program plans, vendor contacts, budgets, event summary reports, etc., as required in the standardized format using FSR best practices and templates
• Ensure timely and accurate reports to supervisor and others as requested
• Ensure approved vendors are compliant with insurance requirements and provide oversight of all vendors for events and programs to include a review of all vendor invoices before payment
• Development of positive working relationships with all community event and 3rd party recreation vendors holding them accountable for excellent services to the residents
• Monitor and update the master community event and activities calendar as needed and ensure accuracy for posting on the community monitors and website
• Create and implement survey tools and processes to identify resident interest for community event activities and recreational programs to support the activation of community facilities
• Work collaboratively with the Board, Lifestyles Committee, and other identified community partners to tap resources that will provide added value to the event activities
• Monitor monthly expenditures of all programming (community events, activities, and recreational programs) to ensure Management of expenses, accurate coding, and compliance to budget limits
• Support volunteer committee(s) and resident led clubs
• Attend and participate in Board meetings as required
• Provide community events / activities and recreational programs content for website updates, e-blasts, newsletter, and social media platforms
• Work collaboratively with the team to create and implement promotion strategies to ensure the timely promotion of events, activities, and recreational programs through the website, e-blasts, newsletter, and social media platforms
• Provide oversight and supervision on the day-to-day task of the coordinators to include Management of all resident communication ensuring representation of the community brand
• Support the General Manager with the Neighborhood Outreach committee programs that connect to community lifestyle
• Support the General Manager with operations administrative tasks of the community service organization
• Monitor and provide oversight for all 3rd party recreation vendors to ensure maximum usage of facilities and meet the interests of the residents

Additional Duties & Responsibilities:

• Practice and adhere to FirstService Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
• May participate in various meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge about new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks, and other related duties as assigned.

Supervisory Responsibility:

• Provide oversight of all event and program vendors

Education & Experience:

• 4-year college degree preferred, with hospitality, non-profit special events or recreation management emphasis or equivalent work experience; plus 2-4 years' experience in the events/recreation field, non-profit management, city government community services, and/or community management field
• Demonstrated commitment to continual learning as evidenced by attendance at seminars/ industry workshops, either as an attendee or as a guest speaker
• Minimum of one year experience working with volunteer committees and age qualified groups desired
• Proven track record for non-profit operations management or special event coordination and operations management in the charitable non-profit field a plus
• Experience in the implementation of content to the website, e-blasts, newsletter and social media platforms

Knowledge, Skills & Proficiencies:

To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.

• Must possess public charisma and ability to develop positive relationships with diverse groups
• Must possess strong administrative skills to include organizational, prioritization, and time management skills with the demonstrated ability to effectively multi-task
• Must possess strong ethical practices
• Must possess budgetary knowledge and control for the purpose(s) of executing community events, programs, and communication expenses
• Must possess the ability to work collaboratively with a diverse team and implement the ideas of the team
• Must possess the ability to think and work independently with self-direction to ensure success as a team
• Must possess the use of good judgment, critical thinking, and business “savvy”

Tools & Equipment Used:

General office equipment

Physical Requirements / Working Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 25 lbs.
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing/using a keyboard.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, vendors, and our clients
• Valid California Driver's License and State mandated vehicle insurance, and registration.
• Ability to walk extensive slope and/or flat association areas and visually review landscape, building areas, recreation facilities, parks etc. to ensure proper maintenance.
• Ability to work late into evenings as required for board meeting attendance.

This is a full-time position with typical scheduled hours, Monday through Friday, 8:00 a.m. – 5:00 p.m. May be required to work overtime as needed and approved by supervisor, including occasional evening meetings. Consistent and regular attendance required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

Travel:

• None

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

About Us:

FirstService Residential is North America's foremost property management firm.Our dedication, responsiveness and integrity are why thousands of communities across the U.S. and Canada choose FirstService Residential to manage their properties. We have expertise working with complex communities with large budgets and numerous amenities. In addition, we manage commercial associations and mixed-use developments, as well as multi-family and investor-owned rental and REO properties for institutional and private equity clients.

We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, apply today or join our community and learn more about FirstService Residential.

To learn more about our company and culture, please visitwww.fsresidential.com/california

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.