What are the responsibilities and job description for the Bilingual Eligibility Specialist position at Firstsource Solution USA?
Full Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!
Location: ONSITE at a Medical Facility in Raeford, NC
Hours: Monday through Friday 10:00 AM to 6:30 PM
Due to the nature of this position and healthcare setting, up to date immunizations are required.
Essential Duties and Responsibilities:
- Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
- Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
- Initiate the application process bedside when possible.
- Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
- Records all patient information on the designated in-house screening sheet.
- Document the results of the screening in the onsite tracking tool and hospital computer system.
- Reviews system for available information for each outpatient account identified as self-pay.
- Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Educational/Vocational/Previous Experience Recommendations*:
- High School Diploma or equivalent required.
- Must be Bilingual
- 1 – 3 years’ experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
- Previous customer service experience preferred.
- Must have basic computer skills.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Prescription drug insurance
- Professional development assistance
- Vision insurance
Schedule:
- 5x8
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
- In-person
Experience:
- healthcare industry: 1 year (Preferred)
- Customer service: 1 year (Required)
Work Location: In person
Salary : $17 - $18
