What are the responsibilities and job description for the Support Specialist position at Firstsource Solution USA?
Support Specialist
Description: This Support Specialist is responsible for assigned clerical tasks. These will include but are not limited to: data entry, filing, copying, provide support for the receptionist, mail, etc. Other duties will be assigned by management.
Requirements:
High school diploma or equivalent is required
- Ability to effectively work and communicate with coworkers
- Ability to present oneself in a professional and courteous manner at all times
- Working knowledge of personal computers
- Must have working experience with office equipment
- Attention to detail
- Possess excellent organization skills
- Reliability of task completion and follow-up
Required Responsibilities:
Data entry
- Ensure that the information entered is loaded into the system with minimal errors
- Filing
- Copying
- Phones
- Meet daily productivity goals and objectives assigned by management on a daily basis
- Maintain confidentiality of account information at all times
- Adhere to the subscribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct
- Maintain awareness of and actively participate in the Corporate Compliance Program
- Maintain a neat and orderly workstation
- Assist with other projects as assigned by management
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Office Support: 1 year (Preferred)
Work Location: One location
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