AI Content Writer Tier 1

Firstsource is a digital-forward, people-first business process solutions company. We help businesses do more by bringing together the perfect mix of latest technologies, human capabilities, and industry expertise. Trusted by global brands, niche players and start-ups to fuel their digital transformation, we bring great customer experiences to life.

Responsibilities

Tier 1

· Evaluate Content
Assess AI generated responses for accuracy, factuality, relevance, helpfulness, language usage, and alignment with user intent.

· Review and Compare Content
Conduct research & fact-checking by comparing AI-generated response with other generally available sources (ex: Google search, social media, 3rd party materials) and identify key differences and trends,
Conduct side-by-side comparisons and identify key differences between responses.

· Rate Content
Rate and stack rank responses
Provide clear reasoning while ensuring adherence to guidelines
Ensure consistency in rating decisions.

Experience

· Understanding of various AI models and their capabilities.

· Knowledge of established guidelines and best practices for content rating.

· Experience in evaluating and comparing content from different sources.

· Awareness of privacy policies, copyright guidelines, and industry regulations.

· Work experience that is inclusive of journalism, literature, teaching, writing or other comparable experience

· Research skills to evaluate content accuracy and identify trustworthy sources.

· Analytical skills to assess content factuality, relevance, and alignment with user intent.

· Critical thinking skills to identify biases, inconsistencies, and limitations in AI-generated responses.

· Attention to detail to review content for grammar, style, and adherence to ethical/legal standards.

· Communication skills to provide clear and constructive feedback.

Education

· Masters Required

· PhD or comparable experience Preferred.

Job Type: Full-time

Pay: $32.00 - $51.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Relocation assistance
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Louisville, KY 40223: Relocate before starting work (Required)

Work Location: In person