Executive Assistant to Officer

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Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology along with some of the most recognized brands globally. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role:

Performs Executive Assistant duties. You will be managing the executive schedules including arranging appointments, International and domestic travel, meetings, conference calls, etc. This role will be required to reside in Jacksonville, FL as you will need to report into the office. This is not a virtual role, but may have flexibility for some hybrid days.

About the team:

As part of Future Forward and our efforts to drive organizational effectiveness and high performance, the new EA Center of Excellence will enable us to realize EA functional excellence efficiencies through collaboration and community while increasing job satisfaction and providing EAs career development opportunities. Our Executive Assistants are critical for holding everything together and promoting efficient collaboration. You will participate in wide-ranging, confidential, and strategic tasks to support FIS’s goals and take our company to the next level. We are looking for candidates who enjoy taking on new challenges and who excel at being mindful of details.

What you bring:

• Minimum of 5 years as an Executive Assistant supporting C-suite (President or above) is required to be considered.

• You must be a self-starter, who needs little to no supervision, is decision maker, and has a strong ability to push back when needed to keep Executive on task. 

• Strong ability to contribute ideas, be part of the leadership team,  and be an ambassador for the President.

• Be able to successfully build culture across a new team/office.

• Experience with coordinating International Travel is required

• Extensive knowledge of methods and techniques to perform general clerical administrative duties and proficiency in common industry applications. Specific expertise in MS Outlook, MS Word, Excel and PowerPoint required

• Ability to follow-through on open items and strong attention to detail

• Ability to maintain confidentiality, communicate information to others effectively, and maintain accurate records

• Ability to adapt to change and react to evolving business needs

• Willingness to effectively manage executive calendar and set expectations as needed

• Willingness and ability to learn new company processes and policies quickly and translate that information to the executive

• Effective written and verbal communication skills

• Ability to establish and maintain effective working relationships with executives, employees, clients and public

• Minimum of a High school diploma or GED

What you will be doing:

The Executive Assistant role will involve performing administrative duties for the executive and team to ensure timely responses and quick turn-around times.  You will manage the schedule including arranging appointments, travel, meetings, expense management, conference calls, etc. This is a fast-paced and responsive team and they are looking for someone who is technically savvy.

• Performing various high-level administrative duties including executive and personal assistance to meeting planning, coordination of agenda, and handling meeting requests.

• Builds strong relationships with other Executive Assistants, enabling close collaboration across teams.

• Provide "gatekeeper" role, providing a bridge for smooth communication between the executive and stakeholders, demonstrating leadership to maintain credibility, trust, and support with the Executive Team.

• Work requires analysis and use of initiative and independent judgment, ability to anticipate business needs proactively.  

• Remains knowledgeable of corporate policy. Often called upon to interpret and communicate executive intent to other employees.

• Exercises judgment within generally defined practices and policies to meet objectives.

• Works under minimal supervision with excellent customer service, time management and organizational skills.

• Edits materials for grammar, punctuation, clarity and sentence structure.

• Distributes prepared materials to appropriate parties, e.g., executives, clients, etc. and revises as directed.

• Application of communication skills, both written and verbal, to share knowledge and updates effectively and efficiently as needed.

• Maintains files on correspondence, reports and other records and keeps the executive and the leadership team informed of meeting changes.

What we offer you:

As part of FIS, we expect you to bring your best every day. That’s why we’ll reward you with exceptional benefits that include: 

• Ample development resources to help advance your skills. 

• Opportunities to face the biggest challenges in financial services and technology.  

• The time to give back to local charities in your community. 

• A collegial environment where collaboration, flexibility and respect are top of mind.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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