What are the responsibilities and job description for the Mainframe Change Coordinator position at FIS?
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor of Computer ScienceTravel Percentage :
5 - 10%Mainframe Change Coordinator - Bangalore/Pune/Chennai - 3 to 7 years - JR0182262
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
Advanced technical role. Extensive knowledge of the field. Develops large and/or highly complex solutions that require analysis and research. Estimates time frames, quality and quantity of resources required to successfully implement project. Conducts periodic status checks with clients and team to assess progress against the plan. Updates project variables as necessary throughout project. Prepares weekly and monthly status reports on all project activities and issues. Works on multiple projects as a project leader or technical leader/consultant.
What you will be doing
* Works with mainframe infrastructure and application change owners to ensure all requests for change are executed according to defined policy and process so that change is introduced with minimal disruption to the business and meets internal, federal and third party audit requirements.
* Establishes quantitative measurements and techniques for change activity utilizing problem solving techniques with a practical and analytical approach.
* Coordinates, convenes and facilitates change review meetings.
* Maintains a calendar of approved and agreed upon product release and mainframe infrastructure maintenance schedules.
* Reviews completeness and quality of change information entered into the change management system and works with change owners to correct deficiencies.
* Reviews and follows up on non-compliant change as well as change that occurred outside the defined processes.
* Works with all parties to resolve change related scheduling conflicts according to established practices.
* Provides assistance in the coordination and control efforts of extremely large and complex global projects and initiatives.
What you bring:
Considerable knowledge of change and release management principles, procedures and techniques
* Considerable knowledge of standards and best practices relevant to the information technology industry, e.g., ITIL, COBIT, CMM)* Basic Knowledge on Mainframe Platform including OS, hardware and subsystems.
* Knowledge of basic problem resolution and escalation practices
* Knowledge of FIS products and services as well as IT infrastructure
* Knowledge of release and configuration management tools, e.g., CA Endevor, CA Software Change Manager
* Requires analytical, creative thinking and negotiation skills
* Ability to communicate effectively to all levels within the organization
* Decision making ability within specified parameters
* Independent and collaborative decision making
* Skilled at identifying and implementing process improvements
* Ability to effectively establish and maintain relationships across the organization
* Flexibility, versatility, dependabilityConsiderable knowledge of change and release management principles, procedures and techniques
* Considerable knowledge of standards and best practices relevant to the information technology industry, e.g., ITIL, COBIT, CMM)* Basic Knowledge on Mainframe Platform including OS, hardware and subsystems.
* Knowledge of basic problem resolution and escalation practices
* Knowledge of FIS products and services as well as IT infrastructure
* Knowledge of release and configuration management tools, e.g., CA Endevor, CA Software Change Manager
* Requires analytical, creative thinking and negotiation skills
* Ability to communicate effectively to all levels within the organization
* Decision making ability within specified parameters
* Independent and collaborative decision making
* Skilled at identifying and implementing process improvements
* Ability to effectively establish and maintain relationships across the organization
* Flexibility, versatility, dependability
What we offer you
An exciting opportunity be a part of World's Leading FinTech Product MNC
To be a part of vibrant team and to build up a career in Remote infrastructure Management.
Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A broad range of professional education and personal development possibilities - FIS is your final career step!
A broad range of professional education and personal development opportunities
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Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
For positions located in the US, the conditions below apply.
If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check)
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
