Remittance Processing Associate

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Job Description

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role:

Processing customer payments and exceptions in a timely and accurate manner to customer accounts. Looking for someone who can multi-task and is capable of working in a team-friendly environment.

About the team:

The Remittance Processing team provides lockbox solutions that scans, imports, indexes, and archives billions of text-based documents including checks, payment remittances, returns and statements every day for financial institutions. Using daily online check processing operations and imaging systems, our systems recognizes and captures the Magnetic Ink Character Recognition (MICR) on the checks for correct routing and posting. The system also aids in creating cash letters and lists required to forward checks to other banks.

The Vision Remit team has several sites around the country including Boston, Chicago and Los Angeles. Our support teams are both on-site and remote including customer support, sales, project management, Business Recovery Services, application development, and other technology focused departments.

What you will be doing:

Responsible for processing customer payments and exceptions in a timely and accurate manner to customer accounts

• Prepares customer payments for processing.
• 10 key data entry of account number, invoice numbers, amounts, etc.
• Performs research and adjustment activities.
• Balanced credits and debits within transactions.
• Performs MICR line repair.
• Performs under deadlines and in a team environment.
• Other related duties assigned as needed

What you will bring:

• Ability to work in a fast-paced environment
• Capacity to lift or move up to 20 pounds.
• Proficient written and oral communication skills in dealing with employees or external customers/clients.
• Knowledge of the practices, procedures, and problem-solving techniques required to verify and distribute computer output.
• Knowledge of the practices, procedures, and problem-solving techniques required to process client transactions and produce output through computer operations.
• Knowledge of the practices, procedures, and problem-solving techniques involved in item processing.
• Knowledge of client specifications for remittance processing.
• Knowledge of off-line and peripheral equipment operation and maintenance.
• Knowledge to identify errors in calculations and balances.

The ability to work: Monday - Friday from 12:00 pm to 5:00 pm / 25 hours or more if required. Start rate $18 per hour (No Remote).

Added bonus if you have:

• General knowledge of Remittance is a plus
• Banking experience is a plus.
• Data Entry experience is a plus.
• Payment processing experience (especially check handling) is a plus.

What we offer you:

• Attractive benefits including private medical cover, dental cover, and 3 weeks of paid vacation.
• A modern, international work environment and a dedicated and motivated team
• A broad range of professional education and personal development possibilities - FIS is your final career step!
• A variety of career development tools, resources, and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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