Senior Director - Delivery Partner

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :

25 - 50%

Job Description

Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

ABOUT THE TEAM:

FIS is looking for a Sr. Director, Deliver Partner to join our Banking Solutions line of business. As a Sr. Director, Deliver Partner, you will work with an exciting and collaborative team. We are passionate about our work and take a client-first approach to everything we do.  There are great opportunities for learning within this group.

This role does require travel, and a preference for EST working hours

What You Will Be Doing:

In this role, you will be providing leadership for the Digital One Platform. You will:

• Manage a portfolio of Digital One client(s) across USA and the FIS program teams who deliver those projects
• Be accountable for end-to-end program delivery of all Digital One implementation in portfolio
• Establish and maintain strong client relationships by consistently exceeding client expectations, leading high-profile engagements, demonstrating subject matter expertise, and assigning and directing qualified staff.
• Liaise between client and FIS program team on all facets of program delivery, including scope, schedule, cost/budget, changes, escalations, risks/issues
• Act as a point of escalation for clients and follow-through on resolving them
• Liaise between implementations, engineering, product, and companion teams at FIS to help precipitate delivery
• Reduce blind-spots by having a multi-dimensional perspective of every implementation project
• Aide with preparation and presenting program level updates to client leadership as needed.
• Be tactical and hold program team accountable on all aspects of delivery – Sprints, Scope, Schedule, Budget, Quality etc.

• Manage a team of 5-10 direct reports, usually experienced Program, Project Managers
• Establishes, maintains, and fully utilizes a team of qualified professionals by recruiting ahead of needs, motivating staff to reach full potential, and actively tracking staff utilization.
• Makes timely, informed decisions and communicates rationale with factual accuracy and clarity
• Adapts to changing business circumstances with appropriate actions and positive attitude.
• Collaborates with other leaders throughout FIS.
• Builds organizational structure to meet business goals and objectives.
• Works with FIS talent acquisition to recruit people of high caliber.
• Mentors, motivates, and guides performance of others creating an effective team environment.
• Develops thought leadership, represents FIS at industry events and participates in prospect meetings.

What You Bring:

• Bachelor’s degree in business administration or law or the equivalent combination of education, training, or work experience.
• 10 years of strong previous leadership, management, organizational, and team building skills supporting FIS Products and Services
• Knowledge of banking/financial industry, preferably someone with Digital One exposure
• Proven ability to build relationships across teams and levels of leaderships

What We Offer:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• A fantastic range of benefits designed to help support your lifestyle and wellbeing
• A work environment built on collaboration, flexibility, and respect

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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About the Company:
FIS

Salary : $0