What are the responsibilities and job description for the IT Business Consultant Staff position at Fiserv?
What does a great IT Business Consultant, Staff do?
This is the ideal opportunity for someone who sees their future career path moving forward into Project Management with a focus on Card Implementations. As an IT Business Consultant, you will function as a Technical Project Analyst in our DNA Card Services Implementation Group. You will have the opportunity to configure applications, manage product software installation, transaction testing and implement a variety of Credit and Debit Card products. We seek your highly honed attention to detail, technical skillset combined with coordination and project management skills to keep our projects moving forward and allowing us to meet our client’s commitments. Find out more!
In this role, you can look forward to:
Under the mentorship of the Department Managers, oversee and deliver tasks by completing project achievements within the project/task timeline.
Perform Card Services implementation tasks not limited to, installation, setup, vendor certification and updates for Credit Cards ATM/Debit and other ancillary interfaces for Fiserv DNA Card Service Implementation.
Run modifications made to system parameters within client’s test and production databases in preparation for live card services event.
Work with project breakthroughs or with the other Fiserv assigned tasks to assure that all applications interact according to specifications not limited to Credit Cards or Debit Cards, Shared Branch and other ancillary interfaces for Fiserv DNA Card Service Implementation.
Adhere to company Service Level Agreement guidelines.
Basic Qualifications for Consideration:
Bachelor’s degree or equivalent relevant experience
Minimum: Three years of software application project management experience within the debit/credit payments processing industry
Strong understanding of Fiserv/ DNA products preferred
Experience in Card payment services and related products, as well as the overall card industry, including competition and financial institutions. Credit Card Implementation experience a plus as well as understanding of Lending fundamentals
Highly collaborative work style with the ability to positively negotiate, influence others and maintain effective business relationships
Demonstrated experience in a consultative, solution-oriented environment.
Excellent professional written, verbal and presentation skills.
Proficiency of SQL and Oracle, Microsoft Office tools
Strong research and problem-solving skills.
Able to effectively interact with different sized clients along with all levels of client and Fiserv staff.
Other demonstrated attributes – strong communicator, competitive, aggressive, accountable, adaptable, motivated, results-oriented, solution oriented, and driven to succeed.
Highly collaborative work style with the ability to positively negotiate, influence others and maintain effective business relationships
Demonstrable ability to manage multiple projects in a fast-paced environment while adhering to deadlines.
Solid client facing experience with both internal/external clients
Flexibility to work after hours/on-call/ weekends as needed
Preferred Skills, Experience, and Education:
Ability to write and or apply scripts via SQL to analyze financial data.
Solid understanding of Fiserv/ DNA and CCM products preferred
Credit Card Implementation experience a plus as well as understanding of Lending fundamentals
Excellent professional written, verbal and presentation skills.
Mastery of SQL and Oracle
Travel required: Percentage/frequency of travel up to 50 %
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Learn more about us.
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
In this role you will be aligned with our Open Solutions division which offers multi-charter solutions to banking and credit union clients in a shared services model. Its flagship product, the DNA™ platform, is a real-time, open technology account processing solution for financial institutions seeking a modern technology architecture and looking to benefit from the power of data and integration.
Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
