What are the responsibilities and job description for the Messaging Engineer position at Fiserv?
Job Description
Messaging Engineer
Are you the go to person for emails escalations? If so, look no further!
What does a Successful Messaging Engineer do at Fiserv?
The Messaging Engineer will be responsible for the design, support, and maintenance of the Enterprise Messaging Support activities, primarily focused on SMTP email while configuring and troubleshooting DKIM/DMARC. You will have a high level of ownership from the design, implementation, and ongoing support of all Messaging based systems and applications. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.
What you will do:
- Possessing a high level of ownership from the design, implementation, and ongoing support of all Messaging based systems and applications
- Leveraging your experience maintaining, troubleshooting, and optimizing to provide recovery for all Messaging systems supporting our global, Fortune 300 company.
- Ensuring the availability, operational stability, and security of all messaging systems
- Providing 3rd & 4th level support for all messaging systems
- Analyzing requirements, design, build and test solutions and enhancements.
- Contributing to the migration of on-premises applications to cloud solutions.
- Collaborating as an escalation point to other engineers internal and external to the group becoming a key component of our support structure.
- Providing after-hour support as needed
- Staying current on latest technology findings, trends, features, and functionality by researching market trends, reading new knowledge that has been created, attending trainings, and reviewing release notes.
What you will need to have·
- BA or BS in an Operations/Infrastructure, Communications, Business Analysis, or relevant field experience.
- 3 – 5 years of experience supporting complex environments with the following criteria: Office 365, Proofpoint, Microsoft Exchange, Office Apps, 20,000 plus user environment, 100 plus smtp domains
- Coexistence of 2 or more email environments with sync technologies
- Experience using ServiceNow for incidents, work orders, change requests and CMDB.
What would be great to have:
- Certifications: ITIL Foundation Certification desired.
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
Fiserv is an Equal Opportunity Employer/Disability/Vet.
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