What are the responsibilities and job description for the Product Manager - Advisor II position at Fiserv?
The Horizontal Fraud team within the Data and Analytics Solutions business unit of Fiserv is looking for a Manager of Product Management to focus on enterprise fraud solutions. In this highly visible role this individual will drive the strategic roadmap to expand the suite of fraud solutions powered by Fiserv.
What does a great Product Manager do?
• Interface with customers, recent evaluators and untapped, potential customers to identify market opportunities.
• Map needs with target markets and perform analysis of a potential market opportunity to provide a basis for investment.
• Identify competitive and alternative offerings and develop a strategy for winning against the competition.
• Determine which channels best align with target markets' buying preferences.
• Integrate products into a coherent portfolio of products focused on the market. Manage the portfolio like a "product" (business plan, positioning, buying process, market requirements and marketing plan).
• Establish a pricing model, schedules, guidelines and procedures and determine the most effective way to deliver a complete solution to an identified market problem. Analyze whether to buy, build, or partner to complete the solution for the target market.
• Monitor and analyze key performance indicators to determine how well the product is performing in the market, how it impacts the company operations, and ultimately, how it contributes to profit.
• Focus the teams' creative spirit on solving market problems by leveraging your organization's distinctive competencies.
• Ensure that all departments are prepared for new product releases and all items are completed to launch the product externally.
• Create and deliver thoughtful information (webinars, blogs, eBooks, etc) to influence customers, buyers, industry specialists, research analysts, key editors in the press and other third parties.
• Deliver products information to qualified buyers in support to existing sales efforts.
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
Basic Qualifications for Consideration:
• Bachelor's degree in computer science, business, or a related field preferred and 7 years of experience in applicable field
Job-Related Experience:
• 4 years product management experience in fraud discipline
• Experience in creating and owning product roadmaps
• A high degree of adaptability/flexibility with the ability to excel in a matrix environment
• Able to work tactically or strategically depending on the lifecycle stage of the fraud solution
• An ability to quickly establish credibility and rapport with a broad set of constituencies
• Strong communication and presentation skills to interact at all levels of the clients from C-level to technical and operation levels
• Shown success in effectively leading products through key stages of the lifecycle
• Strong working knowledge of business financial practices, accounting and business case development, and ability to run a P&L
• Proven ability to understand complex business and technical concepts and make balanced judgments when faced with trade-offs
• An ability to quickly establish credibility and rapport with a broad set of constituencies
• A high degree of adaptability/flexibility with the ability to excel in dynamic, fast-paced environment
Preferred Qualifications:
• Ecommerce, Banking, and/or Card Issuance payment fraud experience
• Data Analytics background
• Industry publication and/or presentation experience a plus
