Product Manager

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Product Manager We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. Our aspiration is to move money and information in a way that moves the world. Our Purpose is to deliver superior value for our clients through leading technology, targeted innovation and excellence in everything we do. Our core values are to earn client trust every day, create with purpose, inspire and achieve excellence, do the right thing and deliver on the promise of one Fiserv. It’s these values that create a foundation for us to be able make the right decisions and deliver on our commitments to our client’s and one another other. Fiserv powers the payments value chain across the globe. We are proud of our extensive customer relationships supporting clients around the world with offices in 34 countries. Want to build the future payment experience for our customers? What you will do As a Product Manager in our Financial Issuing Product segment you will play a key senior role in leading a portfolio of modernizing capabilities that will benefit our customers and the evolving market in which they operate. Imagine being part of an agile team where your ideas transform the payment experience for millions of financial institutions and their customers? We are looking for Product Managers to join our diverse team, to build new product capabilities and to enhance existing ones. Our platform capabilities include financial payment and processing, credit, debit, lending, commercial, digitalisation, fraud, risk & compliance, customer & channel management solutions in an extensive customer landscape. Serving thousands of financial institutions and millions of businesses worldwide to help simplify payment processing and improve the customer experience. Clients include. Financial Institutions, Fintechs, Government, Merchants, Retailers & Consumers. Specific responsibilities will include: A great product manager at Fiserv is a natural leader and can excite and motivate teams to a common deliverable and purpose. A product led and customer focused individual who enjoys problem solving and working collaboratively cross functionally to deliver best in class solutions for our clients. You will have the ability to be both strategic and operational, responsible for setting and evangelizing our product vision and you will play an instrumental part of a team that will help mobilise against that vision. Acts as primary liaison partnering with cross functional teams (Technology, Engineering, Architecture, Testing, Release, PMO etc ) and is also the primary communicator and link between stakeholders and teams, making sure there’s buy-in from stakeholders on all major decisions and strategy and clear instructions and deliverables for our engineering teams. Supports the identification of the vision, strategy, and align product priorities, work closely with the team to prioritise, manage scope, budget, and time, weighing priorities according to the needs and objectives of stakeholders Hands on Agile framework development experience, SDLC, sprint management, customer stories/journeys, epics, wireframes, demos etc A focus for continuous improvement, work with the team to refine the process, identify areas for improvement, and support the sprint. Be the product subject matter expert for your domain, Drive scale and adoption of the product globally, Clearly communicate vision and goals of the product Proactively identify gaps in the current product offering and lead the effort to develop solutions that drive business value Track payment industry trends, standards and competitive offerings in the payments arena. Identify opportunities for new value-added and differentiated features Participate in client facing discussions, providing feedback, learn, evaluate and apply in defining product What we’re looking for A domain expert & strong customer centric mindset with at least 15 years experience in a product role in Payments and e-commerce domain. Experience in driving product strategy and go to market that enable excellent user experiences, especially with services for payment / financial systems Strong collaborator with excellent communication skills and the ability to effectively work cross-organizationally both business and technical stakeholders, including clients in a collaborative way. A strong grasp of the fundamentals of Agile development principles and SDLC. A self-motivated and results focused individual with the ability to take ownership for issues through to resolution. An ability to prioritise workload and manage time effectively in a fast paced & target driven environment. Analytical with an ability to ask questions, think "outside of the box" and innovate. Ability to motivate a cross functional team to deliver to a common purpose Project management skills and understands dependencies, risks and issues requiring speedy resolution. Ability to lead, drive consensus and deliver in a matrix organization with multiple stakeholders Ability to drive decisions and resolve conflicting situations Creativity and resourcefulness to overcome unexpected roadblocks Proven track record of taking ownership and driving meaningful results Ability to deliver initiatives from conception through completion Third level qualification Bachelors degree, Masters preferred, additional European languages a plus. What we can offer you Competitive salary Annual bonus based on performance Pension contribution of up 5% Health and Wellness Resource platform access for you and your family Life Insurance Private Medical Insurance Income Protection Enhanced Maternity, Paternity and adoption leave Living Proof Points Scheme – Get recognised by your colleague and spend your points at multiple high-street retailers. Annual leave based on seniority and length of tenure Cycle to work scheme Career development, training and professional qualification opportunities – we want to provide you with the tools to succeed and grow in our company Our Hiring Process Stage 1 – Initial meeting with recruitment to understand in more detail your background and experience and to share more detail about the role and life at Fiserv. Stage 2 – Three Interviews 30 minutes with senior leaders in the business who will run through the position, your experience followed by a combination of technical and competency- based questions. Stage 3 – Final round panel to run through your application followed by some questions to understand your decision making and thought process. Well-being at Fiserv Our people are the most important part of our business. To solve complex business challenges and create differentiated value for Fiserv clients, it's important that our people are able to give their best at work every day. This means feeling great in all aspects of their lives, as it relates to physical, financial, emotional and social well-being. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). What you should know about us: Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation. Our commitment to Diversity and Inclusion: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.