What are the responsibilities and job description for the Customer Service Representative position at Five Star Ford Stone Mountain?
Looking for a Great Opportunity working in a Fun Environment with Excellent Earning Potential?
Do you enjoy customer service and collaborating with your team to make a real difference?
Five Star Ford Stone Mountain is hiring Call Center Representatives
- No Cold Calls
- Inbound/Outbound Calling
- Hourly plus Bonuses
- Full Time with Excellent Benefits
Responsibilities and Qualifications:
- Answer calls from our own customers and Set Appointments
- Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
- Provide customers with information and direct them to the appropriate dealership resource.
- Participate in team and process training sessions – keeping positive relationships with teammates, sales teams and dealership management.
- Utilize our computer tracking system daily.
- Previous Customer Service experience a plus!
- Excellent computer skills a must
- Valid Driver’s License required
Benefits
- Medical, Dental & Vision Insurance
- 401K Plan Match
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Saturday Lunches
- Family owned and operated
- Long term job security
- Discounts on products and services
We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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