Teller Floater

Position Title Teller Floater Location NY / Queens Jackson Heights Job Summary In this role, you will provide excellent service to clients by assisting them with processing routine financial transactions on a day-to-day basis in accordance with all Bank policy and procedures. Will travel to Financial Centers and lend support to the teller units as needed. Pay Range: Local Minimum Wage - $18.62 - $24.00 Job Responsibilities: In this role, your primary responsibilities will include: Greet and service clients in a friendly and courteous manner. Answer phones. Provide account information, answer client questions and direct clients appropriately for further assistance as needed. Process client transactions, including but not limited to, cash and check deposits, withdrawals, check cashing, loan payments, issue official checks and money orders, transfers, general ledger entries, completion of CTRs, etc. accurately and efficiently. Maintain an adequate cash supply at all times: buying from & selling to the vault as needed ensuring established drawer limits are not exceeded. Balance cash on hand, transactions processed and negotiable items daily and ensure that totals prove to the figures on record in the computer. May assist with retrieval and processing of ATM deposits and ATM Settlement. May assist with retrieval and processing of deposits made to Night Depository. May sell and purchase foreign currency. Complete ongoing training as required Compliance, HR, etc. Provide support for the Private Client Groups as needed. To be successful, your background should match these qualifications: Minimum 1 year previous teller experience, required High School Diploma or general education degree (GED) required Good mathematical aptitude to facilitate daily balancing Strong interpersonal skills Ability to enter numerical data on computer with speed and accuracy Able to respond promptly to client needs, follow through & resolve issues in a pleasant & helpful manner Customer service oriented Detail oriented & ability to multi-task Who We Are New York Community Bancorp, Inc. is the parent company of Flagstar Bank, N.A., one of the largest regional banks in the country. The Company is headquartered in Hicksville, New York with regional headquarters in Troy, Michigan. Proforma, at September 30, 2022, the Company had $88.4 billion of assets, $66.0 billion of loans, deposits of $58.3 billion, and total stockholders’ equity of $9.3 billion. Flagstar Bank, N.A. operates 395 branches across nine states, including strong footholds in the Northeast and Midwest and exposure to high growth markets in the Southeast and West Coast. Through its Flagstar Mortgage division, the Company operates nationally through 81 retail home lending offices and a wholesale network of approximately 3,000 third-party mortgage originators. Our History New York Community Bancorp, Inc., through its subsidiary bank, Flagstar Bank, N.A., has deep roots in two major markets; the Northeast, specifically, New York City and in Michigan. The Company was founded in 1859 as the Queens County Savings Bank, and was the first savings bank chartered by the state of New York in the New York City Borough of Queens. The Company went public in 1993 and has grown organically and through a series of accretive mergers and acquisitions, culminating in its recent acquisition of Flagstar Bancorp, Inc., which closed on December 1, 2022. Flagstar Bank’s origins date back to 1987 in Bloomfield Hills, Michigan when it was known as First Security Savings Bank. It was chartered as a federal savings bank in 1987 and adopted the Flagstar name in 1996, reflecting a series of acquisitions of its own. Flagstar has a retail presence in four Mid-western states and in California, while its mortgage division conducts business nationally. What We Do New York Community Bancorp, Inc. has market-leading positions in several national businesses, including multi-family lending, mortgage origination and servicing, and warehouse lending. The Company is the second-largest multi-family portfolio lender in the country and the leading multi-family portfolio lender in the New York City market area, where it specializes in rent-regulated, non-luxury apartment buildings. Flagstar Mortgage is the 7th largest bank originator of residential mortgages for the 12-months ending September 30, 2022, while we are the industry’s 5th largest sub-servicer of mortgage loans nationwide, servicing 1.4 million accounts with $360 billion in unpaid principal balances. Additionally, the Company is the 2nd largest mortgage warehouse lender nationally based on total commitments. For more information: flagstar.com/eeoc Member FDIC/Equal Housing Lender