Vendor Management Coordinator

We believe Running Changes Everything. If you believe that, too, we want to talk. With nearly 250 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and remain committed to delivering unmatched service and support when outfitting customers in everything they need to have a successful run, whether that’s introducing them to their new favorite running shoes, socks, or gear, or inviting them to our next training program run. We like to keep things high-spirited, fast-paced, and fun. We don’t mind wearing more than a few hats and stepping in to help out wherever is needed. Our team is a group of knowledgeable and hardworking individuals who work, sweat, and live passionately. We run together to tackle a problem, reach a goal, get encouraged, and nurture our brand each day. We are in full pursuit to find hardworking people to join us on our quest and bring our core values to life.

Joining Fleet Feet is joining a team and a community that ignites and promotes running and fitness. We pride ourselves in putting people first and know that what we do each day does not happen anywhere else, for staff or customers.

Position highlights:

The Vendor Management Coordinator understands Fleet Feet’s mission, vision, and strategic plan and is responsible for maintaining and organizing the vendor activations process, priorities and summaries, collaborating cross-functionally to drive flawless, efficient and high-quality activations. Contributes to building out long range plans for vendor partners and supports in quarterly vendor partner reviews, with analysis on important metrics and delivery of feedback for growth and opportunities. Will facilitate collaboration between our franchisee community and vendor partners to extend benefits of vendor programs, provide franchisee feedback to vendors and find innovative ways to deepen the partnerships. Last, this position will provide support in planning Fleet Feet's National Conference along with general scheduling and coordination to keep the department functional and effective.

Position responsibilities:

• Lead vendor matrix – updating timeline, key stakeholders, activations and budget
• Partner cross-functionally with Purchasing, Marketing, and Retail Operations on the annual Vendor Partner Program.
• Track and collect invoices for paid vendor programs
• Pull together and analyze vendor report card to provide feedback and suggestions for growth opportunities and operational improvement
• Review critical metrics – sales growth, margin, turns/sell through, store anomalies
• Assist Vendor Management and Purchasing teams to build out annual plans for each vendor partner including sales, margin, receipts, and target turns
• Assist in the rollout of vendor programs to the franchisee communities
• Partner with Brand Managers (vendor) to ensure benefits and drive opt in rates
• Organize and share feedback of franchise wins/opportunities
• Communicate go to market strategy for key launches
• Brainstorming new and innovative growth strategies
• Assist in organizing and tracking of vendor commitments and facilitate communication between vendors and the team, as needed for the Fleet Feet Conference

Other tasks:

• Oversee assigned vendor partner pages within Franchise Connect (FranConnect) an internal SharePoint system that houses all relevant vendor partner sales programs, marketing assets, digital assets, MAP documents, and communicate to the brand when updated in a timely manner.
• Coordinate vendor partner office visits, work with vendor partners to activate across Store Support Team departments as needed, and assist with scheduling and calendar management

• Intermediate Excel experience required, advanced skills a plus
• Retail and customer service experience a plus
• Excellent attention to detail and organizational skills
• Exceptional communicator with the ability to listen and adapt
• Ability to work quickly and accurately in a fast-paced retail environment
• Builds and maintains trust from the team, staff, and customers by using good judgment
• Hardworking, positive, and self-motivated
• Customer-centric
• Willing to go above and beyond when needed
• Support all Fleet Feet initiatives, activities, and functions

Perks:

• High energy and fun atmosphere
• Training and advancement opportunities within the Fleet Feet brand
• 401(k) Retirement Plan for all part and full-time employees (Age 21 ) with 4% employer matching and immediate vesting (company-owned stores)
• Community involvement and community service activities
• Training Program and Product Discounts
• Passionate team members
• Check out our Fleet Feet Benefits Guide for full-time employees averaging 30 hours/week at company-owned stores

We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives. That is why we prioritize diversity and inclusion in our hiring practices, our culture, and our engagement with the community.  Learn more about our Diversity, Equity and Inclusion initiatives. 

Additional Requirements:  Position requires occasional moving around with light (1-10lbs.) carrying, lifting, pushing or pulling.  The position needs to occasionally move about inside the office to access files, office equipment, etc.  The position is mostly sedentary and requires the employee to have close visual acuity to perform job requirements.  The position requires frequent communication with team members and repetitive motion with the hands, wrists and/or fingers while constantly utilizing a computer. This position is located within an office environment and is not substantially exposed to adverse environmental conditions.

Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.

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