What are the responsibilities and job description for the Call Campaign Coordinator position at FLEETCOR?
Call Campaign Coordinator
What We Need
FLEETCOR is currently looking to hire a Call Campaign Coordinator within our Corpay division. This position falls under our Corporate Payments line of business and is hybrid role. The Call Campaign Coordinator is the Independent contributor role that slots incoming campaigns for the supplier outreach teams, queues up records according to the priorities of the organization, identifies record discrepancies, assists with data loads and takes decisive action in the Corpay CRM environment. Experienced in monitoring influx of data, extracting data from source systems and presenting data using desktop productivity tools such as Microsoft Excel. Must have the ability to manage competing schedules to meet time bound deliverables. The ideal candidate will be detail oriented and seeks to grow experience and skills for a career in Project Management. This position reports to the Hiring Manager and will regularly collaborate cross functionally.
How We Work
As a Call Campaign Coordinator, you will be expected to work in hybrid environment. FLEETCOR will set you up for success by providing:
· Assigned workspace in a full, home/office set up
· Company-issued equipment remote access
· Formal, hands-on training
· Monthly home internet stipend
Role Responsibilities
The responsibilities of the role will include:
Maximizing use of current tools, reports and programs as well as using technological
Leveraging Salesforce to manage data sets in support of strategic initiatives and sprint planning.
Managing supplier outreach capacity on a daily basis to identify potential and to initiate throughput.
Working with Leadership and Business Partners (when applicable) to prioritize incoming campaigns.
Collaborating with operational personnel to understand client challenges and explain noted
recording discrepancies to drive client engagement for necessary information.
Supporting operational needs by conducting data loads
Advanced computer skills, including advanced knowledge of Word and Excel.
Excellent verbal and written communication skills.
Ability to work independently or in a team environment.
Demonstrates flexibility in approach to work, people, processes.
Understands the importance of accurate data to business operations.
Familiarity with Salesforce and or other CRM packages preferred.
Ability to adapt to change and offer process improvements.
Tenacity to think “outside the box” when presenting solutions to business challenges.
Qualifications & Skills
Extensive work experience in Salesforce reporting (or related CRM)
BA/BS In Business, Mathematics (or related field) required, or related experience
Strong organizational, task, and time management skills
Excellent interpersonal, verbal, and written communication skills, with emphasis on phone, email, and online communications
Creativity and strong problem-solving ability
Advanced excel skills that include Vlookups, Pivot tables, Etc..
Advanced computer skills, including advanced knowledge of Word and Excel.
Excellent verbal and written communication skills.
Ability to work independently or in a team environment.
Demonstrates flexibility in approach to work, people, processes.
Understands the importance of accurate data to business operations.
Familiarity with Salesforce and or other CRM packages preferred.
Ability to adapt to change and offer process improvements.
Tenacity to think “outside the box” when presenting solutions to business challenges.
Benefits & Perks
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes
Our Company & Purpose
FLEETCOR is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, FLEETCOR has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, FLEETCOR is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.
We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.
FLEETCOR is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:
Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations;
Empowering our people to share their experiences and ideas through open forums and individual conversations; and
Valuing each person’s unique perspectives and individual contributions.
Embracing diversity enables our people to “make the difference” as FLEETCOR and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting www.FLEETCOR.com or following FLEETCOR on LinkedIn.
Equal Opportunity/Affirmative Action Employer
FLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
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