Salesforce Administrator

About the Role: As Salesforce Administrator, you will work on an Agile Team along with other SF Admins and Project Managers where you will you’ll play a vital role within our CorPay line of business. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, designing scalable best practice solutions working with CRM Project managers to fulfill the needs of product road maps. Salesforce user experience is of great importance to us; therefore, the Senior Salesforce Administrator should enjoy designing solutions with user satisfaction a priority. We are looking for someone with a deep understanding of the Salesforce platform, who can understand both our current setup and our business objectives, in order to quickly identify areas of improvement. The Senior Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with Project Managers and stakeholders in an Agile development setting, and have the ability to translate technical information into layman’s terms, clearly explaining design options and their potential impact.Responsibilities:This is a varied business facing role within our Corpay Operations Division, with the following responsibilities:• User management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules• Salesforce declarative development and configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports• Understanding of basic triggers/Apex code knowledge• Sandbox environment management• Identify requirements, translating into best practice, scalable solutions with a focus on exceptional user experience• Identify unused or underutilized platform features• Data management to improve Salesforce data quality, implementing rules and automation as needed• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer• Assist Support Admin with escalated support issues within the Service Cloud platform• Monitor and improve user adoption• Technical documentation• Management of integrated applications and third-party suppliers including DocuSign, Conga, Ardira, Adobe, Outreach, Linked In, etc.] Qualifications and Background:Required:• Certified Salesforce Administrator• Strong Salesforce product knowledge and at least 3 years of Salesforce Administration hands-on experience with primarily working in Service Cloud.• Salesforce Lightning ExperienceDesirable:• Sales Cloud Experience• Agile Methodology Experience• Salesforce Changesets Process Experience• Additional Salesforce Certifications e.g. Advances Administrator, Platform App Builder• Bachelor’s/Postgraduate degree, or professional qualification Knowledge, Skills, and Abilities:Required:• A proactive attitude to platform enhancements• Designing scalable, best practice solutions • Excellent relationship-building skills• Ability to liaise with stakeholders at all levels• Translating requirements into technical solutions• Experience in change management and governance• Training end users and key stakeholders• Technical documentation• Available and responsive to questions• Experience implementing Salesforce configuration changes• Agile / release management experience Desirable:• Understanding of basic triggers/Apex code knowledge• Demonstrates continued personal/professional development • Active in the Salesforce community#LI-ES1#remote

Salary : $0