What are the responsibilities and job description for the Operations Associate position at Flexcar?
Flexcar is hiring new Operations Associates in our Auburn, MA location starting at $18.00/hr!
The Operations Associate is a key frontline employee at Flexcar. Associates will ensure that cars are prepared and maintained in a safe condition for customer use, and that cars are received, inspected, and properly integrated with our systems. This might mean driving vehicles between locations, assisting a customer, installing technology, filling the gas tank, inflating a car tire, changing a battery, and cleaning or checking vehicle condition. You will primarily be stationed outdoors in one of our market locations while frequently driving vehicles.
What You'll Do:
- Drive a variety of vehicles in all temperatures and weather conditions
- Clean and detail a variety of vehicles to showroom level expectations
- Assess vehicle quality and damage by using our technology
- Communicate with other Flexcar team members using a smart device
- Complete readiness and return checklists accurately and quickly
- Interact with customers and support their needs with your knowledge of the Flexcar program and local market nuances
- Work on various special projects - managing their moving parts, timelines, and stakeholders - as dictated by unique business needs in an emerging market
- Properly manage vehicle inventory, including organizing a parking lot and correctly labeling cars
- Address issues with vehicles to return them to customers as quickly as possible
- Maintain all Flexcar facilities and property to company standards
- Complete other assigned tasks from site coordinators and managers as directed
What You'll Love About this Role:
- Being a core member of the Operations Team – our customer safety depends on you!
- Being part of an automotive company that recognizes talent – where you can make a difference.
- We are growing quickly – which means your career can grow quickly with us too!
What Drives Success for this Role:
- Being an effective multitasker with strong time management skills
- Tech savviness – you'll be using a company provided smartphone throughout your day to manage tasks
- Ability to work in a customer-centric environment
- Excellent verbal and written communication skills
- Operating as a team player in a fast-paced environment
- Flexibility to work days, evenings, weekends and/or holidays
- Willingness to work outdoors (weather and other conditions vary)
- Ability to carry tools and marketing materials (up to 50 lbs.)
- Valid driver's license and an acceptable driving record (per company standards)
- At least 18 years old
What Tops Off the Tank:
- Rest & Relax! Potential to accrue 60 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and three floating holidays you choose
- Save for Your Future! 401(k) with company match from day one of hire
- Expand The Family! Paid family leave available for all full-time employees
- Drive a Flexcar! Discounted employee rate on Flexcar products
Who are we?
Flexcar empowers all walks of life the flexibility to have a car of their own without the hassles of traditional car ownership. Convenient and affordable, Flexcar is here to disrupt a 110 Billion dollar industry by providing customers an alternative to car-sharing, leases, ownership, and car rentals.
Flexcar is rapidly growing and we want you to be a Flexster. Our special team is passionate, kind, collaborative, driven, and all-in on building the next automotive game-changer from the ground-up. This truly is an amazing opportunity to not only contribute your talents as a team-member, but also to help build the future Flexcar.
The extra mile:
We encourage Flexsters to bring their whole selves to work - unique perspectives, personal experiences, backgrounds, and however they identify. We are proud to be an equal opportunity employer – M/F/D/V.
