Deal Desk Analyst

Job Description: Key Responsibilities and Essential Job Functions Part of a team that monitors the NA Enterprise Deal Desk support request queue, consistently maintaining ticket SLAs and handling complex and/or non-standard requests Runs deal profitability using cost-models to analyze deal financials to ensure minimum financial metrics are achieved. In close partnership with Sales, facilitate structuring and execution of large complex deals while optimizing for customer experience, revenue, profitability, and compliance Influence pricing and discounting by evaluating deal structure, pricing, and terms Collaborate with cross functional teams to establish and execute standard processes, workflows, and policy improvements Financial Management: Ensure processes and policies enable achieving financial targets Risk Management: Understand, communicate, and make commercial recommendations based on financial and operational risks Coordinate the flow of information across multiple groups, such as Sales, Sales Ops, Finance, Product, and Operations to drive deal success and ensure a seamless customer experience Required Qualifications Bachelor’s degree in business, finance or economics or equivalent experience 3 years’ experience in a financial, deal desk, sales ops, or product management role Expert Excel skills Excellent verbal communication, presentation skills, and writing proficiency Demonstrated problem solving skills Ability to synthesize and communicate large sets of data, experience with analytics tools Strong problem-solving skills along with the ability to communicate rationale for decisions across all levels of the organization Excellent reasoning skills, attention to detail, ability to work under pressure, dependable with deliverables and deadlines, and ability to multitask Experience analyzing deal economics Experience with Salesforce and CPQ Preferred Qualifications Familiarity with Cloud / Data Centers and the colocation market Physical Requirements Ability to sit for extended periods of time Walk or Stand for 50% of the time Moderate or advanced keyboard usage Lift 10 lbs. Limited travel may be required Base Pay Range: Annualized salary range offered for this position is estimated to be ($75,000 - $85,000), however, the actual pay range depends on each candidate’s experience, location, and qualifications. Variable Pay: Discretionary annual bonus, based on personal and company performance. Benefits of working at Flexential: · Medical, Telehealth, Dental and Vision · 401(k) · Health Savings Accounts (HAS) and Flexible Spending Accounts (FSA) · Life and AD&D · Short Term and Long-Term disability · Unlimited Paid Time Off (PTO) · Leave of Absence · Employee Assistance Program · Wellness Program · Rewards and Recognition Program Benefits are subject to change at the Company’s discretion This position has the following safety hazards: ☐ Chemical ☐ Electrical ☐ Ergonomics ☐ Climb ladders ☐ Mechanical lift ☐ Noise ☐ Temperature Extremes ☐ Trip/Fall ☐ Driving (must possess valid driver’s license and insurance) ☐ Other:_________________ #LI-PS1 Flexential offers flexible and essential services that help organizations optimize their journey of IT transformation while simultaneously balancing cost, scalability, compliance and security. The company, co-headquartered in Charlotte and Denver, is committed to building trusted relationships and delivering tailored solutions that suit the individual needs of its customers. Flexential is deeply invested in the success of its customers, who trust it to deliver core data center solutions of colocation and connectivity, as well as, cloud, managed solutions and professional services. Flexential’s robust suite of assets spans 21 markets and comprises 38 highly redundant and connectivity-rich data centers. For more information on Flexential, please visit www.flexential.com. Flexential is a registered trademark of the Flexential Corp. Follow Flexential on LinkedIn, Twitter, Facebook and YouTube.

Salary : $75,000 - $85,000