Director of Ticket Operations

Apply now to join FAU on its race to excellence. For more information on everything FAU has to offer, please visit www.fau.edu/jobs. Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account. Position Summary: Florida Atlantic University is seeking a Director of Ticket Operations. - Boca Raton, FL. The Director of Ticket Operations is a professional staff member in the Department of Athletics with the primary responsibility of planning, organizing and directing all operations involving the Tickets Office. This position is responsible for the financial management of all revenue generated from ticket sales. Summary of responsibilities include: Create and implement ticket office policies and procedures following university and NCAA audit guidelines and Florida law. These procedures include locating established booster seating, setting season ticket prices, administering comp ticket programs, reconciling game day events, depositing ticket revenue and building stadium and facility manifest. Supervise and maintain detailed financial reporting for ticket sales and income for the Tickets Operations Office. This includes designing and implementing of reporting standards and establishing employee guidelines for accountability of funds. Assign season ticket seating locations for all active and retired faculty and staff and the general public for all home and away football games. Additionally, this position assigns season ticket seating locations for the Football and Basketball donor base--including home and away games and any post season tournaments. Develop and maintain relationships with off campus representatives regarding any concerts or events held at the Football facilities as well as other athletics venues. Supervise and train ticket office staff. This includes all policies and procedures regarding public relations, operational goals, accounting standards, computer operation. Serve as department liaison with students, faculty, staff, Alumni Association and the general public. Interpret all guidelines regarding NCAA rules and regulations concerning ticket sales and distribution, including complimentary tickets for prospective student athletes. Also to advise staff members on these procedures. Communicate with the Conference on ticket distributions for any regular or post season events. FAU Benefits and Perks If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers: Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more. State retirement options including tax-deferred annuities and Roth 403(b) plans. State employees Public Service Loan Forgiveness (PSLF) program - https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service Flexible work arrangement plans - https://www.fau.edu/hr/employee_relations/flexwork.php Sick Leave Pool Program Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion). Paid Community Engagement Volunteer Service Day - https://www.fau.edu/hr/documents/community-engagement-volunteer-leave4-2015.pdf Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply). For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php Explore Living in Palm Beach County The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here: www.bdb.org/apartments Minimum Qualifications: Master's degree from an accredited institution in an appropriate area of specialization and six years of appropriate experience; or a bachelor's degree from an accredited institution in an appropriate area of specialization and eight years of appropriate experience required. Salary: $55,000 - $65,000 per year. Exempt Administrative, Managerial, Professional (AMP) College or Department: UA: University Athletics Location: Boca Raton Work Days and Hours: Monday - Friday, 8 a.m. - 5 p.m. Nights and weekends as needed. Application Deadline: 2024-05-21 Special Instructions to Applicant: APPLICATION DOCUMENTS REQUIRED: Resume OFFICIAL SEALED TRANSCRIPTS REQUIRED: Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment. PRE-EMPLOYMENT SCREENINGS REQUIRED: Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check. REQUEST FOR ACCOMMODATIONS: Individuals with disabilities requiring accommodations may contact Human Resources at 561-297-3057. For inquiries concerning employees, job applicants or other available accommodations, please email accommodate@fau.edu or call the Office of Civil Rights and Title IX at (561) 297-3004. Florida Atlantic University is where your future begins. With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, Florida Atlantic University is pushing the boundaries of higher education. At FAU, the faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art and technology in all disciplines. Student success, excellence and community engagement are some of our highest values as a university. These values are prominent throughout FAU's community and are essential to the employee experience. FAU is committed to the principles of engaged teaching, research and service, and reflects this commitment as a key Platform in its 2015 - 2025 Strategic Plan. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes. All persons aspiring to achieve excellence in the practice of these principles are encouraged to apply. To learn more about the vision and mission of FAU, please visit: www.fau.edu In order to be considered for a position, you must apply through this job website. For more information on how to apply for a position, please review the applicable Applicant Tutorial. To contact Recruitment Services, send an e-mail to jobs@fau.edu. Florida Atlantic University is an equal opportunity/affirmative action/equal access institution and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans status or any other characteristic protected by law. Individuals with disabilities requiring accommodation, please call 561-297-3057. For communication assistance, call 7-1-1. Clery Act Information Florida Statute 1010.35 - Screening Foreign Researchers Pursuant to Florida law, any applicant or student seeking employment in a research or research-related support position who is a citizen of a foreign country and not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information before any offer of employment can be made: every institution of higher education attended; all previous employment since the applicant’s 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country. Selected applicants will be required to provide additional information per the Statute, including a complete copy of your passport; and, if available, the most recently submitted DS-160 (Online Nonimmigrant Visa Application).

Salary : $55,000 - $65,000