Spec IIIa - Workforce Mgmt

Job Summary
Specialists apply their discipline-specific or institutional knowledge and skills in the performance of departmental activities which support the operations of the Company. Specialists normally prepare for their role by either earning a post-secondary degree in a specific field or by on-the-job training and work experience. Incumbents may directly manage a small number of employees (two or less); the primary function of the role is applying specialized knowledge and skills as an exempt-level individual contributor.

Essential Functions

• The essential functions listed represent the major duties of this role, additional duties may be assigned.
• Serve as a liaison between internal clients and functional departments; help clients achieve their objectives by serving as a resource in the interpretation, change and application of company policies and procedures.
• Develop, implement and revise programs that meet clients’ business needs.
• Help clients understand and comply with internal and external standards and practices. Identify risks, evaluate controls and prepare findings and recommendations. Implement compliance programs to prevent illegal, unethical or improper business practices.
• Research, analyze, synchronize, maintain, modify, interpret, validate and prepare data, information and content used in making business decisions. Develop tools and systems to manage this information. Output is used for forecasting, costing, planning, positioning, trending, measuring, controlling financial risk, contracting and administration. Present findings and articulate results.
• Negotiate, prepare and/or manage contracts and contractual relationships to ensure deliverables, timetables, services and budget meet desired performance outcomes.
• Determine the acceptability, conditions and pricing of specific insurance risks and associated coverage within regulatory requirements, corporate product offerings and designated authority level.
• Produce, edit and distribute a variety of business documents such as reports, proposals, technical manuals, policies, system and process documentation, audit results, issue papers, marketing materials, newsletters, brochures, etc.
• Create, present and/or facilitate meetings, webinars, conference calls, training programs, education sessions, certifications, etc. for a variety of internal and external audiences.
• Represent assigned function at external hearings, mediations, audits, meetings, etc.
• Participate on or lead larger, more complex departmental and/or divisional projects. Plan, organize, monitor and control projects to ensure the effective use of resources and adherence to project management standards and reporting requirements.
• May participate on Company workgroups and initiatives.
• Develop and build internal and external partnerships to improve communication, coordination, collaboration and effective working relationships within own department and across the Company.
• Mentor and coach less experienced coworkers on the technical and interpersonal skills needed for effective job performance.

Required Work Experience
4+ years related work experience or equivalent combination of transferable experience and education.  

Required Education
Related Bachelor’s degree or additional related equivalent work experience

General Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.