Job Posting for Parts Counter Salesperson at Florida Coast Equipment, Inc.
Florida Coast Equipment (FCE) is North America’s largest Kubota dealership group. We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional. We are an Equal Opportunity Employer / Veterans / Disabled.
The role of the Parts Counter Salesperson is to assist both customers and service/internal team members in the area of parts and supplies.
Essential and Primary Duties include:
Receives and fills parts requests for customers both in person and via the telephone
Helps customers with their specific needs
Fills customer orders from stock using a computerized system
Follows all company and vendor policies and procedures
Receives payment, makes proper change, and wrap or bag merchandize for customer.
Advises customer on substation or modification of part when replacement is not available
Examines returned part to determine if defective, exchanges part or refunds money
Participates in rolling inventory checks
Takes inventory of stock and presents an accurate count to the Parts Manager
Responds to request for service and assistance
Keeps Parts room clean and free of clutter.
Greets all customers promptly and courteously as they enter the Store and begin each work day with a positive attitude
Qualifications:
Previous Parts experience is desirable
Computer proficiency is required
Team oriented and driven to provide a high level of customer service
Very good interpersonal skills to work with customers in person and over the phone
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