RN (Registered Nurse) Care Manager - HYBRID ROLE

Our Vision is to be the best choice for healthcare in our community

Job Title: RN (Registered Nurse) Care Manager

Reports to: Associate Director

Florida • CHF (Congestive Heart Failure) Clinic Care Management Program

**THIS IS A HYBRID ROLE THAT WILL WORK BOTH REMOTELY AND REQUIRE ON-SITE CLINIC VISITS, THEREFORE CANDIDATES MUST RESIDE IN THE IMMEDIATE TAMPA BAY REGION**

As an RN Care Manager, you will:

• Work in collaboration with the multidisciplinary health care team (which includes licensed clinical social workers, nutritionists, and pharmacists), cardiologists/nurse practitioners, and patients to serve as a patient advocate to support, guide, and coordinate care for patients, families and caregivers as they navigate their health and wellness journeys.
• Along with other members of the team, conduct comprehensive assessments that include the medical, behavioral, and social needs of the patient to identify risk drivers and barriers to attaining improved health
• Create and implement a care plan that reflects the goals and priorities of the patients, and addresses the identified needs
• Partner with patients to anticipate and address challenges in implementing care plans, including navigating complex systems and nonlinear pathways
• Collaborate with cardiologist and other members of the health care team
• Provide face-to-face interaction with patients and their care team when appropriate.
• Is fully accountable for the completion of work within established timeframes
• Employ established techniques such as motivational interviewing, harm reduction and trauma informed care to meet people where they are, create safety, and explore health behavior change
• Participate in weekly care team huddles
• Support seamless transitions for patients and their family/caregiver(s)
• Serve as primary point of contact for patients
• Work in a hybrid model with some travel required for in person patient meetings at cardiologists' offices. The hybrid work environment consists of home office, cardiologists' offices, and clinic time.
• Adhere to policies and procedures, regulatory standards, and documents according to standards
• Complete other essential duties as assigned

What Success Looks Like in this Role:

• Critical thinking- using logic and reasoning to identify the strengths and weakness of alternative solutions, conclusions, or approaches to problems and the ability to manage multiple competing priorities
• Excellent customer service and effective communication skills
• Highly organized and self-motivated to work independently and manage schedules efficiently
• Ability to work with a diverse community in an empathetic, compassionate, and professional manner
• Comfortable with ambiguity and taking on a variety of tasks as needed

Requirements

• Current unrestricted Florida RN license
• 5 years of clinical experience (Hospital and/or office/clinic or care management)
• Current valid drivers' license, and access to insured vehicle
• BLS Certified

We are excited about you if you have these things:

• Experience in ambulatory settings or care/case management
• BSN
• Certified Case Manager (CCM)
• Bilingual (English and Spanish)
• Experience working with cardiac patients

Knowledge/Skills:

• Expert computer skills with experience and comfort using technology for virtual communication, scheduling, and documentation (Including Microsoft applications)
• Chronic Disease Management
• Self-Management/Health Coaching
• Population Health
• Motivational interviewing

Work Environment:

The employee works in a HIPAA compliant work-from-home environment. Travel to clinic locations will be required. May be required to work extended hours and perform under time pressure to accomplish strict deadlines. The employee must be flexible in working in different scenarios and adapt to schedules according to operational needs.

WHAT DOES FMC HAVE TO OFFER ITS EMPLOYEES?

We offer a wide choice of compensation and benefit programs that are among the best. From competitive salaries to retirement plans. We make every effort to take care of the people who make our company great.

• Gives you an employer that you will have pride in working for
• Provides excellent training programs and opportunities for growth
• Offers Medical Benefits including:
  • Employer Contributions to HSA high deductible plan
  • Discounts at our medical facilities
  • Cigna Open Access OAPIN & OAP plans
• Supports Incentive based Wellness Programs
• Offers company sponsored Life Insurance with buy-up provisions
• Provides Dental, Vision, Long and Short Term Disability, Accident & Illness policy options
• Supports Paid Time Off and Holidays
• Gives generous 401K plan with annual 3% Employer contribution after one year of employment
• Values and appreciates its employees
• Boasts a reputation for superior health care and quality service

We are an Equal Opportunity Employer and make employment decisions without regard to race, gender, disability or protected veteran status