Technical Document Writer (Remote)

ABOUT YOU

Are you a meticulous communicator with a passion for translating complex, technical intricacies into clear and concise documentation? If you thrive in a fast-paced environment and have a knack for organizing complex information, we want to hear from you. As a Technical Documentation Writer with Flosum, you will play a critical role in creating documentation that empowers our users to navigate and optimize our cutting-edge solutions. We're seeking an individual with exceptional attention to detail, a talent for organizing complex concepts and information, and a strong commitment to maintaining the accuracy and relevance of our documentation. Your adaptability to evolving technical landscapes and ability to collaborate seamlessly with cross-functional teams will be essential in this role. Join us in ensuring our customers have the resources they need to succeed with our innovative DevOps solutions.

THE ROLE

A Technical Document Writer with Flosum plays a crucial role in conveying complex technical information to various audiences. To excel in this role, one needs a combination of skills, traits, and experiences.

Skills:

• Writing Proficiency: Strong writing skills are essential to convey technical information clearly and concisely.

• Technical Knowledge: A solid understanding of the software, programming languages, and technologies being documented is critical.

• Research Skills: The ability to gather information from diverse sources and synthesize it into coherent documentation.

• Communication: Effective communication, both written and verbal, is crucial for collaborating with software developers, engineers, and other stakeholders.

• Editing and Proofreading: Meticulous attention to detail to ensure accuracy and clarity in documentation.

• Organization: The capability to organize complex information into logical and structured documents.

• Adaptability: Being able to quickly learn and adapt to new technologies and software.

• Visual Communication: Proficiency in using tools like diagrams, charts, and screenshots to enhance document clarity.

• Version Control: Familiarity with version control systems for tracking document revisions.

• Content Management Systems (CMS): Experience with CMS platforms for document management and publication.

• User-Centered Approach: The ability to empathize with the end-users and write documentation that meets their needs.

Experiences:

• Previous Technical Writing Experience: Prior experience in technical writing, especially in the software industry, is highly valuable.

• Software Development Experience: Experience as a developer or in a related technical role can provide valuable insights.

• User Testing: Involvement in user testing to understand user needs and improve documentation.

• Industry Certifications: Relevant certifications in technical writing or software documentation can enhance your credibility.

Qualities:

• Attention to Detail: A meticulous approach to ensure documentation accuracy and consistency.

• Problem-Solving: The capability to troubleshoot technical issues and translate solutions into documentation.

• Patience: Technical writing often involves dealing with complex concepts; patience is key to mastering them.

• Adaptability: Willingness to adapt to changing project requirements and priorities.

• Team Player: Collaboration with developers, testers, and other teams is common; being a team player is essential.

ABOUT FLOSUM

Flosum provides a complete end-to-end solution for Salesforce DevOps including built-in merge tools, version control, continuous deployments, static code analysis, user story management & regression testing tools. Flosum is completely built on Salesforce, for Salesforce. It provides a suite of products ranging from Data Migration, Data Backup, Version Control, and Security Orchestration for Developers, Admins, Architects, Directors, and CIOs/CTOs.

Flosum delivers great products because we hire great people. We are committed to providing an equal opportunity environment where employees are empowered to do their best work. In order to support our global customer base and recruit top talent, Flosum is a 100% distributed company. Our employees work remotely from their home offices or any other private, professional environment of their choice.

BENEFITS

• Competitive Compensation Package

• Competitive Health Benefits

• 401K

• Unlimited Performance-Based Time Off plus all major U.S. holidays

• Flexible work hours

• Remote work location

Flosum is and always has been a 100% remote working company. Flosum does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Salary : $70,000 - $100,000