Field Service Technician
Job Posting for Field Service Technician at Flow Control Group
Summary
The Pump Technician is responsible for repairs and maintenance of rotating equipment, including pumps, gear boxes, valves, blowers, and vacuum pumps. The services may be performed in our repair facility located in West Springfield, MA or may be completed in the field at a customer’s facility. The Technician must maintain a safe a clean work area.
Responsibilities
Completes initial inspection and required paperwork for all items to be repaired or serviced
Disassembles equipment while marking items and documenting current condition
Sand blasts and paints items as required
Helps identify items needed for repair
Measure all required parts for inspection reports
Identifies, troubleshoots, and resolves issues with equipment, devices, or products; uses precision instruments such as calipers, micrometers, and gauges to make measurements
Assembles equipment per manufacturer specifications verifying acceptable tolerances are achieved
Assists customers with tasks related to current equipment including pump removal, pump install, shaft alignment, vibration analysis, lube maintenance, and others
Maintains and completes required paperwork and time sheet.
Ensures compliance with OSHA regulations
Cleans up shop and performs other duties as assigned
Competencies
Ability to operate a forklift
Strong mechanical and problem-solving skills
Customer service and consultative skills
Strong work ethic with ability to work under minimal supervision
Verbal and written communication skills, with ability to clearly communicate with engineering, technical support, sales, and management
Organizational skills and attention to detail
Travel
Travel will be local. There may be times where overnight travel is required but that will be an exception.
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