Manager, Quality Assurance

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

Quality Assurance / Quality Control Leader for Taneytown Operations will be responsible for the Site QA /QC program and will play an active leadership role in this highly engineered manufacturing location. This individual must have a proven track record of leadership in the quality function within large industrial manufacturing organizations.

Responsibilities & Requirements:

• Effectively lead and coach associates to ensure a well-qualified and highly motivated Quality team.
• Collaborate with site and platform functional areas including manufacturing, purchasing, engineering, production, Order entry and field service/repair to evaluate failure trends, product quality problems, and quality issues.
• Key Interface with customers and suppliers on quality issues plus resolution of any problems within process and final product acceptance.
• Site ISO Management Representative which involves a review site quality system on a constant basis and revise quality system to improve performance. Internal and external quality audits are conducted to meet established standards. Incorporate site quality system changes as needed to ensure optimal performance to meet customer requirements and full compliance with all federal, state and country regulations.
• Facilitate and support external agencies and Customers audits. Develop timely responses to findings and ensure effective implementation and closure of all findings.
• Provide quality support for incoming, in-process and final inspection to establish quality standards and meet customers’ requirements.
• Lead, facilitate and coach plant personnel in root cause analysis using the 8D process which includes fishbone analysis and 3X5Whys.
• Provide input, guidance and coaching to site leadership team to ensure continuous improvement which includes continual performance improvement of site metrics through the use of data and action plans.
• Report site Quality KPI’s, in compliance with Flowserve definitions on a monthly basis to platform Executive Management.
• Manage quality function within established budgetary guidelines.

Requirements include:

• Bachelor's degree or equivalent combination of experience and/or education relevant for this role.
• The individual should have a minimum of 7-10 years of quality assurance experience in a highly engineered environment which is recognized for quality assurance and continuous improvement.
• Working knowledge of ISO 9001 Quality Management Systems
• A change agent that possesses the ability to influence decision making and build critical relationships in a manufacturing organization.
• Strong business and financial acumen and possess a good working knowledge of business operations.
• Results-oriented with a passion for quality , service and customer satisfaction.
• Strong analytical skills and timely decision-making ability.
• Excellent communication skills (written and oral).

Preferred Experience / Skills: Bachelor’s degree in Mechanical Engineering or similar discipline preferred.

ASQ certification in quality assurance or audit is a plus.

Prior experience with rotating equipment manufacturing is a plus.

Primary Posting Location: Taneytown, Maryland US

Other Posting Location: Frederick, Maryland US;

Job Advertising Title: Manager, Quality Assurance

Job Posting Category: Operations

Employment Type: Full time

Country: United States

Auto req ID: 51696BR

Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access www.flowserve.jobs as result of your disability. You can request a reasonable accommodation by sending an e-mail to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.