Account Engineer - FH

FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

The Chemical Operation’s Account Engineering Department has an immediate opening for a dynamic Account Engineer. This posting is for Account Engineer I but depending on the level of candidate's skill and experience this position may be eligible for alignment to AE II or Senior Account Engineer.

Chemical Operations has a wide selection of quality accounts in the chemical industry whose operations range from fine chemicals to petrochemicals. With a global territory, Chemical Operations has challenging and complex processes to understand and assess, which will continue your engineering development in the High Hazard Space. On an account wide basis, the Account Engineer will need to understand our clients’ businesses, apply our Client Service Process to create value and develop long term partnerships with key stakeholders in our client’s organization. 

The AE candidate will need to evaluate and assess the nature, probability, and magnitude of loss potentials. This assessment will be communicated to our clients to ensure they understand the hazard and the risk to their business. Critical to the role is the ability to influence the key stakeholders so they become more resilient against hazards and exposures. To achieve this, sustainable risk improvement and developing into a trusted advisor is critical to success. This will draw upon your excellent communication skills, current engineering expertise, and business acumen. Excellent Internal communication to account managers and underwriters is also essential so critical insurance decisions can be made.

This is an office-based position in Norwood, Massachusetts with a flexible hybrid working model. Client service team members are expected to be in the office and/or visiting with clients at least 50% of the time along with the flexibility to work remotely.

• Evaluate location data, identify hazards and deficiencies to deliver focused risk improvement solutions and reduce risk exposures.
• Utilize Operating Standards, Data Sheets and guides to provide risk guidance and implement best practices.
• Develop and manage an engineering resource plan that meets company and individual customer/prospect needs.
• Accurately assess and evaluate global risk information to obtain a competitive advantage for our customers, prospective customers and FM Global.
• Manage the achievement of global engineering consistency on an account basis.
• Obtain customer/prospect understanding and agreement on the key hazards and the corporate impact of the exposures.
• Consistently achieve risk improvement on a corporate basis.
• Effectively manage change with corporate customers.
• Manage the customer engineering relationship.
• Consistently illustrate value-added differential of FM Global engineering to our corporate customer/prospect.