What are the responsibilities and job description for the Sales Administrator position at FM:Systems?
Sales Administrator Remote in the US
FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan, and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and create an employee-centric workplace.
At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!
Recognized as a market leader by industry analysts, FM:Systems offers a suite of digital workplace solutions, empowering our customers across the world to re-imagine and transform their workplace experience. From Workplace Management to Workplace Analytics, to Employee Experience – our solutions are built to help our customers re-think their workplaces post-pandemic, right-fit their real estate portfolios, and realize the ideal hybrid workplace experience for employees. With customers representing half of the Fortune 50, ⅔ of top 25 US banks, 150 government institutions, over 200 hospital and healthcare organizations, 350 universities and 50% of the leading pharmaceutical firms, our leading solutions manage over 3 billion square feet across 80 countries. FM:Systems is headquartered in Raleigh, North Carolina and conducts business globally.
FM:Systems is looking for a Sales Administrator to provide support via creating quotations, order entry and contract review for Revenue Accountants and sales professionals on client contracts. This function requires following software revenue recognition standards in accordance with accounting procedures and Company policy. The position reports to the Manager, Global Sales Administration.
#LI-Remote in the US
In this role, you will have the opportunity to:
- Work directly and collaboratively with members of the sales team to provide custom quotations to our diverse client list.
- Review sales opportunities and client contracts with sales team and enter new orders into system in accordance with company policy and accounting rules.
- Provide completed orders to the AR billing team for invoicing and respond to related queries which will require coordination with sales professional(s) to resolve.
- Each month, close out the order entry process by ensuring all new sales and renewals are timely entered and processed by accounting month-end deadlines.
- Assist in continuous process improvement by providing feedback to management
- Identify all nonstandard contract language and properly document in order entry system as required.
- Follow guidelines for order entry as it pertains to approvals, payment structures, billing plans, etc. as required by Company policy and/or US GAAP and escalate as appropriate when non-compliant.
- Assist in other Sales Administration tasks such as deal audits, moving deals to final status for accounting purposes, vendor registration forms, and other various sales administration tasks.
- Assist with other projects, as needed.
The successful candidate for this role will have the following qualifications:
- 3-5 years of experience in Sales Administration or similar Quoting and Order Entry role, where interaction with sales team was involved.
- Associate degree in related field, preferred or equivalent professional experience.
- Experience in applying software revenue recognition accounting principles (preferably ASC 606) for SaaS or Professional Service organization.
- Experience with SalesForce.com, highly preferred.
- Excellent communication, analytical, and technical skills.
- Strong attention to detail and organizational skills.
- Flexibility to work under time constraints and adhere to deadlines.
- Ability to work independently, yet cooperatively and constructively, in a team environment.
- Knowledge of Microsoft Office products.