Concession Supervisor

Text ConSup18 to 508-761-1834 to apply.

Concession Supervisor

William Chase Arena - Natick, MA

Making our Community a Better Place Starts with You - Join our Team, Make a Difference!

Facility Management Corporation, known as “FMC Ice Sports” was formed in 1992 to deliver high quality ice sport facility management and operations, as well as ice-based programs that benefit our communities and promote interest in both hockey and skating. We have established a record of quality operations and have grown to be the largest operator of public arenas in the United States. FMC operates 25 public ice skating arenas across the state of Massachusetts in partnership agreements with the Commonwealth and various municipalities as well as educational institutions.

As the Concession Supervisor you will be responsible for running the on-site operation of the concession stands including the cashiers, cooking and prep areas. You will oversee stands cleanliness/neatness, product quality, customer service, stand safety, food safety, and alcohol service (where applicable). Must maintain excellent attendance and be available to work an event-based scheduled.

Part-Time position.

Preferred Skills and Qualifications:

• HS diploma or equivalent.
• Previous experience in basic food handling, sanitation, and customer service is preferred.
• Detail oriented, ability to multi-task and effectively prioritize in a fast-paced, changing environment.
• Ability to be self-directed while working in a team-oriented environment.
• Ability to work a flexible schedule including nights, weekends and long hours.

Primary Duties and Responsibilities:

• Work with Concessions Coordinator in preparation for event needs.
• Performs/oversees opening and closing procedure for each shift. Trains staff on such procedures.
• Ensure Concessions team members are following proper policy and procedure in accordance with FMC standards.
• Verifies monthly inventory for accuracy and reporting to Concessions Coordinator.
• Responsible for overseeing Concession Cashiers, Food Handlers, inclusive of hiring, scheduling and approving payroll.
• Responsible for communicating performance concerns according to company policy and practice to Arena Manager.
• Willing to cover any open position to assure location is fully operational and company standards pertaining to the speed of service and guest satisfaction are met.
• Oversee cleanliness, product quality, customer service, food safety, and alcohol services are being met by FMC company standards.
• Assist in other areas in the Concession department as directed.
• Other duties as assigned to support the Concession operation as directed by the Arena Manager, General Manager or Concessions Coordinator.

Compensation: Starting at $18/hour, dependent upon experience and skill level.

Why work at FMC Ice Sports?

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. All offers are contingent upon passing a thorough background check including a CORI, SORI and National Criminal History Background check. FMC Ice Sports is an Equal Opportunity Employer.