What are the responsibilities and job description for the Consumer Relationship Manager/Teller position at Fnbc Bank?
We have an immediate opening for a full-time CRM. This position will be based at our Batesville office.
Performance measurements for the CRM position are as follows:
- CRM functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
- Monies are balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.
- Good business relations exist with customers. Customers' problems or questions are courteously and promptly resolved.
- Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other CRMs and staff as needed. Supervisors are appropriately informed of area activities.
- Required reports and records are accurate, complete, and timely.
- The Company's professional reputation is maintained and conveyed.
Benefits:
- Competitive Salary Commensurate with Education and Experience
- 401(k) Plan (6% match)
- Discounted Health Club Membership & Wellness Program
- Employee Health and Dental Coverage paid in full by FNBC
The following qualifications will be ideal for this open position:
- Education/Certification: High school graduate or equivalent.
- Required Knowledge: Knowledge of teller policies and procedures. Basic understanding of Company operations.
- Experience Required: Abilities generally acquired on the job in 12 months.
- Skills/Abilities: Professional appearance, dress, and attitude. Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone. Good typing skills.
- Communication: effectively understand and meet customer needs in a friendly, helpful way.
- Basic math skills: money-handling and balancing- Active learning and reading skills to develop expert job knowledge with training, repetition, accuracy, and quality of work.
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