Focus Solutions is a leading healthcare IT company dedicated to providing a comprehensive technology platform tailored to meet the needs of healthcare practices. Our mission is to revolutionize healthcare through the orchestration of innovative technology and provide exceptional client experiences. We foster a collaborative and inclusive work culture, and our organization is experiencing rapid growth. As a fully remote company, we offer flexibility and work-life balance while maintaining a strong sense of teamwork and connection. Our technology platform serves as the operating system for healthcare practices, addressing crucial aspects such as data orchestration, analytics, artificial intelligence, technology infrastructure, and information security. At Focus Solutions, we prioritize the care of digital assets just as our healthcare clients prioritize the care of their patients.
Role OverviewWe are seeking a talented and driven System Administrator to join our client-facing MSP team. This technical position is responsible for the safety and security of client healthcare systems and data. Your focus will be on the operational posture of our clients' production environments, including a close working relationship with all business functions within the company. We expect this person to continually drive improvements in production operations while collaborating with the product and development teams to help set infrastructure and security priorities.
The Systems Administrator position is technical in nature and will act as a subject matter expert to be responsible for the company's Azure cloud initiatives. This includes leading and contributing to the design, deployment and support of Azure IaaS, PaaS, and SaaS architectures and solutions. The Azure system administrator will work closely with IT associates of other disciplines such as telephony, systems/cloud infrastructure, and enterprise applications. The ideal candidate will have in-depth experience with cloud deployment and governance models as well as development methodologies and best practice process integration with infrastructure and security operations. The candidate must also have a demonstrated focus, understanding and experience in infrastructure deployment, management and administration to include storage, directory services, configuration management, high availability, and operational support. Additionally, this person will possess a strong drive to learn new technologies, but also a propensity for seeking extreme depth in their understanding of technologies and solutions, drawing from an extensive engineering and architectural background and experience.
In reference to the support portion of the role, the administrator will also be expected to support Focus Systems' managed services. Through the use of ConnectWise systems management and automation the technician will be expected to support end-user PCs as part of this offering. This support level varies between clients and Focus Systems use of ConnectWise's Automate product, enabling administration at scale. This also includes support of our clients MS Office365, Dynamics, Cisco Umbrella, Symantec Cloud, and various other SaaS offering contracted with Focus Systems.
ResponsibilitiesThis job operates in both a professional office environment and in a work from home capacity. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Ability to lift and carry 40 lbs.
Position Type/Expected Hours of WorkThis is a full-time position, Monday through Friday. The daily schedule may vary from 8 am to 5 pm or 9 am to 6 pm. Hours may vary or exceed 40 in any given week depending on the needs of the business. On-call hours will apply and candidate may be required to come into the office or be available on short notice as needs arise.
BenefitsThis is a work from home / virtual position with occasional travel to client sites and for annual team meetings.
How to Apply:If you are a motivated and organized individual with a passion for customer service who wants to contribute to the transformation of healthcare through innovative technology, we would love to hear from you. To apply for the System Admin and Support Tech position at Focus Solutions, please respond to our applicant questions and submit your resume and cover letter detailing your qualifications and relevant experience. We look forward to hearing from you!
Offers of employment at Focus Solutions (the "Company"), or continued employment at Focus Solutions, may be contingent upon clearance of a background check.
Background checks are standard practice in the healthcare industry and are a requirement of doing business. In many cases these checks are required by contractual obligation. Regardless, we have a duty to our clients and their patients to demonstrate that we hire only and employe the people that uphold a moral and ethical standard and that we take every precaution to ensure the sensitive data we are entrusted with is managed with the utmost care and security. This endeavor begins with our hiring practices.
Information obtained through a background check will only be used for purposes of determining a candidate's or employee's eligibility for employment (or ongoing employment) with Focus Solutions. Background checks are not intended to disqualify or otherwise limit the pool of individuals eligible for a role, but instead are intended to confirm a decision to hire a candidate. Any information obtained through a background check will not be used to discriminate against a candidate on the basis of their race, color, sex/gender, religion, national origin, age, disability, or any other protected characteristic under federal, state or local law.
Salary : $90,000 - $135,000
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