What are the responsibilities and job description for the Concierge position at Fogelman?
Fogelman is looking for a Part-time Concierge at Livano Grand National in Orlando, FL. The Concierge is the first impression of the community and is responsible for providing superior customer service to the residents. Each day will be unique, requiring the ability to prioritize, multi-task, think creatively, take initiative, and employ a diverse set of skills. A Concierge brings positive energy to each conversation, resolves issues quickly and effectively, and makes everyone feel welcome and appreciated. Must be able to work nights and weekends (24-30 hours per week)!
CONCIERGE JOB RESPONSIBILITIES:
2-4 years Concierge, Front Desk, or customer Service experience.
CRM queue
Availability to work a flexible schedule; any day of the week including weekends.
Self-motivated, self-starter, enthusiastic, resourceful.
Exceptional communication skills - both verbal and written.
Greets and assists residents and their guests in a courteous and efficient manner: and plays a vital role in ensuring the overall resident satisfaction.
Answer the telephone, provide information, forward calls and take messages as necessary.
Ensures the safety and security of the apartment community, by being aware and knowledgeable about who is entering and exiting the property; and ensures non-residents (e.g. guests, tradesmen, deliverymen, etc.) are approved by the resident or the management office.
Watch the surveillance cameras diligently to ensure no one is on property that should not be and no doors are propped open. Contact the police department as needed.
Performs other job-related duties as assigned.
FOGELMAN OFFERS:
Renewal commissions that are shared with the team
Paid Time Off/Holidays
401k Match
Associate Recognition Programs
Training & Development
Growth Opportunities
$500 Employee Referral bonus
Plus MORE!
Salary : $16 - $19
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