Description
· Collects receivables by verifying information and amounts; and, identifying insufficient payments and delinquent accounts.
· Supports Customer Service by reviewing customer’s credit history, credit limits, and order amounts; and approving the extension
or denial of credit within the company’s defined credit policy; updates records; informs customers of credit hold and arranges
payment in line with company policy.
· Helps ensure adequate bad debt insurance coverage by monitoring sales expansion, collection attempts, unpaid debts, and
financial intelligence; compiling information and generating reports.
· Collects delinquent customer account balances by reviewing trial balance, developing priorities, and taking appropriate faction
such as generating past due invoices, making collection calls, mailing statement and dunning letters; referring delinquent
accounts to collection agency; negotiating payment arrangements to avoid write-off or collection fees; and, adhering to
established credit department policies and procedures; recommends writing-off uncollectible debt and makes accounting entry.
· Prepares customer reports, statements, analysis, and statistical data by gathering and summarizing information.
· Maintain department flow by providing appropriate back up as needed.
· Assist the finance department to accomplish corporate and departmental goals by performing special assignments.
· Protect integrity of company information by keeping financial data confidential.
Requirements
· Bachelor’s degree in finance, accounting or other business-related field or equivalent work experience.
· Previous experience in business-to-business credit experience is preferred.
· Proficient in Microsoft Office (Word, Excel, Outlook) and ERP system use; ability to leverage technology to improve own efficiency.
· Outstanding communication and interpersonal skills; ability to handle sensitive and complicated interactions with diplomacy, tact,
and determination.
· Excellent organizational and time management skills.
· Strong attention to detail.
· Solid understanding of credit terms, leverage ratios, financial statements, and general accounting terms.
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