Job Overview:
We are seeking a highly organized and detail-oriented Treatment Coordinator to join our dental office. As a Treatment Coordinator, you will play a crucial role in ensuring the smooth operation of the front desk and providing exceptional patient service. Your primary responsibilities will include administrative tasks, scheduling appointments, and case presentation and acceptance.
Duties:
- Greet patients and provide a warm and welcoming atmosphere
- Answer phone calls and respond to inquiries in a professional and courteous manner
- Schedule patient appointments and manage the appointment calendar
- Verify insurance coverage and assist patients with insurance-related questions
- Collect and process patient payments
- Maintain accurate patient records using dental software (e.g., Dentrix)
- Coordinate treatment plans with the dentist and other dental professionals
- Educate patients on treatment options, costs, and payment plans
- Follow HIPAA guidelines to ensure patient privacy and confidentiality
- Assist with general office duties as needed
Qualifications:
- Previous experience working in a dental office receptionist role is preferred
- Strong knowledge of dental terminology and procedures is a plus
- Excellent customer service skills with the ability to communicate effectively with patients and team members
- Proficient in using phone systems and handling multiple phone lines
- Familiarity with dental software, such as Dentrix, is highly desirable
- Detail-oriented with strong organizational skills to manage appointments, records, and administrative tasks efficiently
Please note that all positions at our dental office are paid positions. We value our employees' contributions and offer competitive compensation packages. If you are looking for an opportunity to join a dynamic team in a fast-paced dental office, we encourage you to apply for the Treatment Coordinator position.
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Expected hours: 40 per week
Healthcare setting:
Schedule:
Ability to Relocate:
Work Location: In person
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