Transportation Supervisor

Company Overview

Since its inception in 1977, the team of highly skilled employees at Food Authority are dedicated to one simple goal: providing the finest quality products and services to its customers. We strive to satisfy a customer’s needs by ensuring that the freshest, most delicious produce and grocery items are delivered in a timely and efficient manner. Today over four decades later, our family owned, and operated company maintains the 24/7/365 core philosophy and has locations in Hauppauge, NY, as well as Jessup, MD and Westborough, MA.

Why choose Food Authority?

Food Authority is a growing company that prides itself on emphasizing value and commitment to its employees. We offer a competitive salary commensurate with experience, great opportunities for advancement, and a comprehensive benefits package (medical, dental, vision, time-off, and 401K with a great company match)!

Hours: 2pm-10:30pm Days: Sun-Thurs

Responsibilities:

• Plan and coordinate transportation routes to maximize efficiency and minimize delivery times.
• Assign drivers and vehicles to routes based on factors such as delivery schedules, customer locations, and vehicle capacity.
• Dispatch drivers and monitor their progress to ensure on-time deliveries and adherence to schedules.
• Manage a fleet of vehicles, including trucks, vans, or delivery vehicles, ensuring they are properly maintained, serviced, and inspected.
• Schedule routine maintenance and repairs for vehicles to minimize downtime and ensure roadworthiness.
• Monitor fuel consumption, vehicle mileage, and other operational metrics to optimize fleet performance and efficiency.
• Supervise transportation staff, including drivers, loaders, and dispatchers, providing guidance, support, and feedback as needed.
• Conduct driver training sessions on safe driving practices, route navigation, and customer service standards.
• Monitor driver performance, conduct performance evaluations, and implement corrective actions as necessary.
• Ensure compliance with transportation regulations, safety standards, and company policies.
• Conduct regular safety inspections of vehicles and equipment, identifying and addressing any safety hazards or deficiencies.
• Investigate accidents, incidents, and near-misses, and implement corrective actions to prevent recurrence.
• Liaise with customers, vendors, and other stakeholders to address transportation-related inquiries, requests, and concerns.
• Ensure a high level of customer satisfaction by providing reliable, responsive, and professional transportation services.
• Resolve customer complaints or issues in a timely and effective manner, demonstrating a commitment to service excellence.
• Monitor key performance indicators (KPIs) such as on-time delivery rates, vehicle utilization, and driver productivity.
• Generate reports and performance metrics to track transportation operations, identify trends, and make data-driven decisions.
• Analyze operational data to identify opportunities for improvement and implement process enhancements to optimize efficiency and reduce costs.

Qualification Skills:

• Excellent leadership and communication skills, with the ability to motivate and manage a diverse team.
• Proficiency in transportation management systems (TMS), routing software, and other relevant technology solutions.
• Strong problem-solving abilities and decision-making skills, with the ability to prioritize tasks and manage multiple priorities in a fast-paced environment.
• Detail-oriented with a focus on accuracy and quality in all aspects of work.
• Willingness to work flexible hours, including evenings, weekends, and holidays, as needed.

Requirements:

• Bachelor's degree in logistics, transportation management, business administration, or a related field preferred; relevant experience may be considered.
• Proven experience in transportation operations, with a track record of success in supervisory or leadership roles.
• Strong knowledge of transportation regulations, safety standards, and compliance requirements.

We are an Equal Employment Opportunity Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information. In addition to federal law requirements, Food Authority complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.