What are the responsibilities and job description for the IT Applications Specialist in Dubuque, IA position at Foodliner (McCoy Group)?
IT Applications Specialist
Dubuque, IA
McCoy Group, parent company of Truck Country, Foodliner/Quest Liner, and McCoy Construction & Forestry, has an opening for a Transportation Applications Specialist at our corporate office in Dubuque, Iowa.
Overview of the position
- Technical Subject Matter Expert for Transportation Management Systems (ERP) and associated extensions/integrations including Electronic Data Interchange (EDI) mapping and support
- Provide technical assistance to users (and escalated support for tier one helpdesk personnel), answering questions or resolving software application problems for clients
- Provide user feedback to application vendors and coordinate system installations/updates
- Analyze, test, troubleshoot, and evaluate existing applications in support of new releases as well as document and communicate application changes to users
- Consult with users, identifying and documenting requirements for the creation of reports and data alerts
Benefits
- Paid Time Off----80 Hours in the first year!
- Medical, Dental, Vision, Short and Long-Term Disability Insurance
- 401K with Employer match
- $50,000 company paid Life Insurance Policy
- Friendly work environment
Requirements
- Strong problem solving and troubleshooting skills
- Excellent interpersonal and communication skills
- Outstanding Customer Service, creating positive experiences in every interaction with users
- Prior experience supporting line of business/enterprise software applications along with Windows 10 and MS Office/Outlook knowledge
- Microsoft SQL proficiency (1 years)
- Bachelor’s degree in Computer Science, CIS, MIS, or 2 year Associates degree and equivalent hands on experience
Affirmative Action/Equal Opportunity Employer – Qualified women, minorities and people with disabilities encouraged to apply.
Salary : $50,000 - $0
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