What are the responsibilities and job description for the Seasonal Sales Associate position at Forever 21?
We are looking for part-time energetic fashion retail "brand ambassadors" to provide excellent customer service during our holiday season. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services. A positive attitude and reliability will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied. You must love fashion and a fast-paced work environment! The end date for this job will be 1/18/2022.
We start hiring at age 16
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
Job Type: Part-time
Salary: $13.00 to $14.00 /hour'
'
Work Remotely
- No
Job Types: Part-time, Temporary
Pay: From $14.50 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
COVID-19 considerations:
All employees are required to wear masks regardless of vaccination status. We provide masks, gloves, and sanitizer as well.
Ability to commute/relocate:
- Natick, MA: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location