Security Officer

Company Description

Job Description

The Security Officer is responsible for the safety of individuals and property and enforcement of company policy.

ESSENTIAL DUTIES/RESPONSIBILITIES/FUNCTIONS:

• Ensures the safety of employees and guests and enforces company policies at assigned events, posts, and routes.
• Investigates guest and employee complaints.
• Acts in a professional and non-confrontational manner including when interacting with combative or intoxicated individuals.
• Prepares a written report of the night's activities for management including times, dates, names and/or descriptions of people involved in incidents.
• Understands fire notification and evacuation plan, use of fire extinguishing equipment, and emergency medical notification procedures.
• Monitors the property and surrounding areas to detect security and safety hazards and provide a presence to deter vandalism and theft.
• Maintains proper communication and keeps employee and guest information confidential.
• Performs customer service tasks as needed; Accompanies late arriving guests to their room assignment, delivers linens and rollaway beds; performs pest control duties, etc.
• Drives guests and employees to on-property destinations using company vehicle.
• Knows and follows all company, Environmental, Health, and Safety Management Programs.
• Works extra shifts and hours as required.
• Assists in other departments as needed.
• Other duties as assigned.

Qualifications

• A valid Driver’s License is Required.
• Read, write, speak and understand English effectively.
• Excellent employee and guest and employee relations skills; Ability to recognize, diffuse, and resolve disputes and similar situations.
• Ability to learn radio language and operational skills.
• Knowledge of assigned lodging facility/event and area.
• Knowledge of facility, grounds, and event security best practices.

PHYSICAL REQUIREMENTS TO PERFORM JOB DUTIES:

• Must be able to understand normal conversation and accurately communicate information.
• Ability to stand and walk on paved, unpaved, uneven and sometimes slippery surfaces for extended periods of time.
• Ability to climb stairs and ladders occasionally.
• Ability to remain balanced; Stoop, squat, kneel, crouch, twist, turn, push, pull, finger, grasp, and reach down, forward and overhead occasionally.
• Manual dexterity to grasp and handle paper, phones, radio, etc.
• Ability to control/escort agitated, intoxicated, or otherwise disorderly individuals; lift and carry up to 100 pounds occasionally.
• Must be able to safely operate a motor vehicle.
• The worker is subject to both inside and outside environmental conditions: Adverse conditions may include extreme heat and/or cold, wind, humidity and sometimes inclement weather.

EDUCATION AND/OR EXPERIENCE REQUIRED TO PERFORM JOB DUTIES:

• High School Diploma, GED, or equivalent, or previous security, law enforcement, or related work experience preferred.
• Knowledge of facility, grounds, and event security best practices preferred.

Additional Information