Retail Manager

Who you should be:

We are looking for an experienced retail manager to oversee the day to day operations of our store. This is a good fit for you if you LOVE people and you find immense joy in connecting people with the perfect gift, the perfect arrangement to brighten their day, or the perfect plant to spruce up their new home. You love being part of your community and using your skills to build up the folks around you. You find joy in helping people grow and learn and you believe that management is about making your team the best they can be with positive reinforcement. You consider yourself to be patient and you truly enjoy training and guiding a team. You live for a spreadsheet. Diving into analytics makes your heart grow three sizes. This position is a great fit for you if you thrive in a self-directed environment. You would list time management as a highlight of your skill set. You have retail experience and you’re looking for a position that will

Job Requirements

• Positive attitude; cheerful; problem solver

• Takes initiative and is comfortable working in a self-directed environment

• Enjoys a changing and unpredictable environment

• Desire to grow in responsibilities

• Comfortable working within a team environment (ie: nothing is “not your job”)

• Attention to detail and organized

• Ability to lift 50lbs

• Ability to climb ladders

• Ability to be around and handle flowers and foliage

• Available to work weekends and evenings

• Knowledge of retail management best practices

• Outstanding communication and interpersonal abilities

• Excellent organizing and leadership skills

• 2 years of retail experience

• Self-starter

• Must be 25 years of age or older

Job Responsibilities*

• Managing Employee Scheduling

• Managing employees and day to day operations in the storefront

• Creating reports in Shopify to maintain inventory and budget goals

• Working the cash register

• General cleaning and maintenance of the storefront and storage spaces

• Manage inventory of florals, hard goods, and vases

• Experience with the Shopify platform is a plus

• Managing client communication

• Managing subscription clients

• Working with ownership on ideas, promotions, events, and offerings to bring new clients into the store

• Floral design (centerpieces, bouquets, boutonnieres, corsages, flower crowns, garland, etc.)

• Floral processing

• Floral construction

• Floral delivery

• Floral ordering

• Organize all store operations and allocate responsibilities to personnel

• Supervise and guide staff towards maximum performance

• Prepare and control the store’s budget aiming for minimum expenditure and efficiency

• Monitor stock levels and purchases and ensure they stay within budget

• Deal with complaints from customers to maintain the store’s reputation

• Inspect the areas in the store and resolve any issues that might arise

• Plan and oversee in-store promotional events or displays

• Keep abreast of market trends to determine the need for improvements in the store

• Analyze sales and revenue reports and make forecasts

• Ensure the store fulfills all legal health and safety guidelines

*This list is not all inclusive

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental Pay:

• Bonus pay
• Tips

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 2 years (Preferred)
• Retail Store Managers: 1 year (Preferred)

Work Location: One location