Dispatch Manager

Position Overview: As a Dispatch Manager, you will play a crucial role in overseeing and optimizing the daily operations of our dispatch department. Your primary responsibility will be to ensure efficient coordination of resources, timely delivery of services, and excellent communication with both internal teams and external clients. The ideal candidate will have strong leadership skills, exceptional organizational abilities, and a deep understanding of logistics and dispatch processes.

Key Responsibilities:

Leadership:

• Lead and supervise a team of dispatchers, providing guidance, training, and support to ensure a high level of performance at all locations.
• Foster a positive and collaborative work environment, promoting teamwork and accountability.

Resource Allocation:

• Efficiently allocate vehicles, equipment, and personnel to meet daily operational demands.
• Monitor and adjust dispatch schedules based on changing priorities and emergencies.

Logistics:

• Ensure the regular updating and maintenance of the trucking calendar on Outlook, encompassing both commercial and company trucks.
• Maintain a daily run sheet for all sales and rental materials transported.

Communication:

• Maintain clear and open communication channels with drivers, field personnel, and other relevant departments to ensure smooth operations.
• Provide timely updates to customers regarding service delivery and address any concerns or issues promptly.

Fleet Management

• Facilitate negotiations for truck leasing agreements.
• Diligently maintain all pertinent trucking documents.

Optimization of Routes:

• Develop and implement strategies to optimize delivery routes, reducing travel time and improving fuel efficiency.
• Utilize technology and route planning tools to enhance dispatch operations.

Performance Tracking:

• Implement key performance indicators (KPIs) to measure and evaluate the efficiency and effectiveness of dispatch operations.
• Analyze data to identify areas for improvement and implement corrective actions.
• Ensure timely submission of monthly trucking reports to the management team.

Compliance:

• Ensure compliance with transportation regulations, company policies, and safety standards.
• Keep abreast of industry regulations and recommend adjustments to policies as needed.

Qualifications:

• Proven experience in dispatch management or a related field.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• In-depth knowledge of transportation logistics and route optimization.
• Familiarity with dispatch software and tracking systems.
• Effective communication skills, both verbal and written.
• Problem-solving and decision-making skills.
• Understanding of relevant regulations and compliance standards.

Education: High School Diploma or equivalent required, bachelor’s degree in logistics, supply chain management, or a related field is preferred.

If you are a dynamic leader with a passion for optimizing dispatch operations and ensuring exceptional service delivery, we invite you to apply for the Dispatch Manager position at Form Services, Inc. Join our team and contribute to the success of our logistics and transportation services.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Halethorpe, MD 21227: Relocate before starting work (Required)

Work Location: In person