Fleet Manager

General Statement of Duties

Forsyth County's General Services Department has an opening for Fleet Manager. The Fleet Manager serves as the manager of the Automotive Services Division for the General Services Department. The Fleet Manager performs responsible, administrative and professional level duties in managing and directing the operations of the Division. The position reports to the General Services Director, assists with strategic planning, establishes short term and long term departmental goals, assists with development and oversight of department budgets, both operating and capital.

The Fleet Manager will organize and direct all aspects of automotive fleet management and maintenance for the county. Specific tasks and responsibilities include but are not limited to: managing maintenance for 600 vehicles, supervising mechanics and administrative staff, preparing specifications, purchasing vehicles, parts and inventory management, fuel program management, record keeping, oversight of division safety, ensuring regulatory compliance, coordinating surplus vehicle auction sales, and preparing reports. The Fleet Manager occasionally advises County management and the Board of Commissioners on matters pertaining to automotive assets both orally and in writing. Independent judgment and initiative are required. The work of the position is diverse and is performed under limited supervision. Work and performance are evaluated in conferences, by direct observation, review of reports, input from other agencies and staff, and by attainment of individual performance objectives.

The position provides a good balance of varied in office responsibilities and offsite business duties. Although most work is in an office and shop environment, site visits to other County facilities are required for meetings, to address customer concerns, perform motor pool assessments, troubleshoot fleet management software and kiosk issues, etc.

The ideal candidate will be an outstanding leader, team builder, collaborator and a respected professional with knowledge and experience of the Automotive Services Division functional areas. The ability to oversee a diverse range of programs and services and the ability to partner with senior management across multiple County Departments are vital in this position. The Fleet Manager plays a critical leadership role in ensuring the safe and cost-effective operation and maintenance of the County’s vehicles.

The nature of the General Services Department’s responsibilities require the Fleet Manager to have the flexibility to be contacted around the clock, occasionally work outside the normal work schedule and occasionally respond to situations occurring after hours, on weekends, and holidays.

Position start date will be on or after July 1, 2024.

Distinguishing Features

A successful candidate should have the following knowledge, skills and abilities:
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique and coordination of people and resources.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local and state, operations for the protection of people, data, and property.

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits and employee relations.

Thorough knowledge of the operating principles of internal combustion engines.

Considerable knowledge of the tools, equipment, and materials used in the repair and maintenance of automotive equipment.

Working knowledge of equipment cost accounting methods, budget development and monitoring.

Ability to plan and direct the repair activities of 10 staff and to make decisions in accordance with established maintenance policies.

Ability to diagnose the operating defects in automotive equipment and to instruct subordinate supervisors and mechanics in correct work methods.

Ability to maintain or supervise the maintenance of equipment records of some complexity and to prepare reports from these records.

Ability to maintain effective working relationships with subordinates and other departmental personnel.

Knowledge of and ability to use a variety of computer equipment and software programs.

Excellent communication skills, ability to present information both orally and in writing.

Minimum Education and Experience

Graduation from a four-year college or university with a degree in Business Administration or
related field, and five year's experience as a supervisor or manager with increasingly responsible experience in fleet operations management in an automotive or heavy equipment repair shop, including the direction of stock control activities; or an equivalent combination of training and experience.

Valid driver's license required.

Lifting up to 20 lbs. occasionally 10 lbs. frequently or negligible amounts constantly, requires walking or standing to a significant degree.

Essential Duties and Responsibilities

Essential Duties and Responsibilities include but are not limited to:
Manages vehicle related functions for all county vehicles, including General Services, Park &
Recreation, Sheriff’s Department, Administration, Health, DSS, etc.

Manage vehicle maintenance - plan, organize, and oversee efficient repairs and preventative
maintenance.

Supervises team of qualified mechanics.

Interviews applicants, makes recommendations for appointment to vacant positions, trains staff, monitors work quality and productivity, evaluates on-going work performance, handles all work performance issues.

Conducts regular team meetings, maintains department communications.

Regularly analyzes operations and work flow to assure efficiencies are maintained.

Develops and maintains annual department budget, monitors day-to-day expenditures.

Prepares specifications for all vehicle purchases.

Orders and maintains all specialized vehicle equipment.

Oversees parts and inventory management, monitor prices, quality, distribution and inventory.

Assures maintenance of vehicle records including billing, maintenance history and damages.

Coordinates accident related issues, reports same to risk management, notifies appropriate staff of authorized repairs and schedules same.

Represents the department on various county committees.

Coordinates vehicle bidding process with county purchasing. Reviews all bids for accuracy,
completeness and compliance with specifications. Recommends vendor with best equipment bid to department management.

Procures vehicles from selected vendors based on exacting specifications.

Acts as liaison to county purchasing, finance, and vendors regarding orders, receipt of vehicles problem resolution and timely payment.

Safety – Ensure that all Federal, State and local regulations are met at all times, assure facility meets all OSHA regulations, monitor staff training confirming completion of all safety training requirements.

Acts as liaison to risk management to obtain vehicle titles and license plates.

Ensures regulatory compliance related to renewal of vehicle registration, state safety and emission inspections, speedometer calibration and radar calibration for the fleet & distributes necessary documents to affected staff.

Resolves issues regarding payment for fuel, equipment installation or services provided by an external vendor.

Prepares original correspondence for distribution.

Relays citizen complaints/concerns to appropriate personnel when unable to resolve same.

Coordinates distribution of surplus vehicles and sale of same at auction.

Coordinates and prepares final draft of annual fixed asset report for finance.

Prepares detailed reports internally and for various county departments to include budget, finance, and purchasing.