Medical Receptionist

• Greeting patients professionally both in person and on the phone
• Collecting benefits and eligibility for upcoming appointments
• Schedule referrals from primary care physicians
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying Insurance and getting referrals before the patient is seen
• Communication skills to converse clearly over the telephone and in person
• Organization and time management to manage a variety of tasks effectively

• Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers
• Technological skills, such as using word processing and spreadsheet programs to track data
• Interpersonal skills to interact positively with patients who may be upset or stressed
• Helping clients or customers if they have any questions about their charges.

• Directing visitors to the correct office
• Responding to all customer inquiries in a polite and timely manner
• Verbal and written communication skills to interact clearly with customers, vendors and other employees
• Organization skills to keep accurate records and find important information quickly
• Time management skills to prioritize and complete a side variety of tasks throughout the day
• Patience and listening skills to respond appropriate and interact positively with upset customers
• Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
• Light cleaning duties such as waiting area, bathroom, etc...

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Healthcare setting:

• Clinic

Medical specialties:

• Orthopedics

Schedule:

• 8 hour shift

Application Question(s):

• How many years of Insurance Verification do you have?

Education:

• High school or equivalent (Preferred)

Experience:

• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Customer service: 1 year (Required)

Work Location: In person