Project Coordinator

The Project Coordinator, reporting to the Sales Manager, will be responsible for ensuring the service after the sale and for communicating with the customer regarding their needs and capabilities.

Forterra is a leading manufacturer of pipe and products in the U.S. and Eastern Canada for a variety of water-related infrastructure applications, including water transmission, distribution and drainage. The company generated pro forma net sales of $1.6 billion in 2021. Based in Irving, Texas, Forterra employs more than 5000 people and operates more than 85 facilities, with products available throughout the U.S. and Eastern Canada.

ESSENTIAL RESPONSIBILITIES & TASKS

• Verbal, electronic and written communication with customers and co-workers
• Coordination with Outside Sales
• Review of plans and specifications
• Initiating the engineering process
• Preparing product layouts
• Preparing submittals/ Entering Orders
• Ensuring receipt/accuracy of job sheets and tax certificates
• Ensuring correct use of product codes with production prior to scheduling
• Communication of order information with Production and Delivery departments     
• Maintain strong relationships with customers
• Work to resolve customer complaints
• Intimate knowledge of all customer projects
• Minimize/Eliminate Credits

 MINIMUM QUALIFICATIONS

• College Degree Preferred
• Blueprint reading skills
• Understanding of project plans and specifications
• Full knowledge of product line
• Dependable, Friendly, Positive attitude
• Professional appearance
• Excellent phone etiquette
• Excellent customer service, communication, time management, and organizational skills
• Attention to detail
• Must be proficient in MS Word, MS Excel, and Oracle

BENEFITS & COMPENSATION

We know that our employees are critical to our overall success. We are dedicated to investing in their future to maintain long-term relationships for lasting commitments. We offer a comprehensive package of compensation and benefits programs which are regularly reviewed to maintain them at competitive levels.

Forterra Building Products is proud to be an Equal Opportunity Employer, committed to workplace diversity. M/F/D/V