Location Manager

Position: Location Manager

Job Description:

The Location Manager is a critical leader in the market. The Location Manager will be responsible for overseeing the day-to-day functions at his/her location(s) while increasing efficiency and business within their delivery operations. Relationships with client, recruiting, and gaining 100% of client business in each location are utmost priorities.

Core Responsibilities & Duties:

• Focus on profitability & compliance of Independent Contractor Partnerships
• Achieve goals set forth by the client & Forward Final Mile
• Continuously recruit and retain Independent Contractors
• Manage claims and their processes
• P&L Management
• Communicate effectively with the DIA, DIM, and client staff
• Lead Daily stand-ups
• Weekly ride behinds in field with teams to ensure client satisfaction and training
• Showroom visits as needed to build/maintain relationship with client
• Maintain tote inventory and hold BPs accountable
• Enforce and adhere to company policies and procedures
• Responsible for loadout / warehouse oversight of QC with getting teams off dock
• Actively route monitor teams from the road
• Hold Weekly Operations Meetings with the DIA to review aging invoices and any goals or opportunities
• Hold BP meetings as needed to review claims, settlements, compliance, etc.
• Participate in Client and internal conference calls
• Provide operational support to assigned locations when needed
• Other duties as assigned

Qualifications:

• Prior experience in management and/or logistics
• Excellent communication skills both written and verbal
• Strong leadership and planning ability
• Must possess strong interpersonal skills
• Must have the ability to prioritize workload and manage time
• Identifies and resolves problems
• Demonstrates attention to detail
• Identifies opportunities to increase accuracy and optimize resources and develops/recommends/implements solutions
• Excellent negotiation skills to deal effectively with individuals and groups within and outside the organization
• Provides timely and professional support to all internal/external customers and vendors
• Effective organization and leadership skills
• Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees
• General computer skills - Microsoft Office, Outlook, AS400

Forward Air is an Equal Opportunity employer.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to commute/relocate:

• Oklahoma City, OK: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

Salary : $60,000 - $65,000