What are the responsibilities and job description for the Terminal Trainer position at Forward Air?
Position: Terminal Trainer
Job Description:
Forward Air is seeking a qualified and dedicated Terminal Trainer to join our team. The main duties and responsibilities of the Terminal Trainer will be to assist supervisors and managers in our fast-paced shipping/dock operation and to coordinate all training and/or retraining through Bridge courses of all dockworkers, drivers, and other support personnel. The Terminal Trainer will provide documentation for all dockworkers on forklift skills evaluations, initial and renewals; ensure that new hires get hands-on assisted training on a forklift and understand dock processes; and develop cargo handlers to provide continued domestic growth within the terminal.
Core Duties and Responsibilities:
- Ensure all work is performed according to Forward Air approved SOP's
- Communicate job expectations and train/coach employees to meet or exceed expectations
- Identify and coach employees not to standard
- Manage and react to day-to-day operational requirements in a professional and timely manner
- Identify areas of improvement and establish innovative or adjust existing work procedures and practices
- Directly supervise all training courses, initial and renewals, for dockworkers and support personnel by running daily report from Bridge
- Run random forklift audit reports to make sure cargo handlers are conducting daily forklift safety procedures.
- Ensure Daily Safety Meetings are documented and filed
- Monitor TAPP scanners and submit repairs/replacement orders when needed
- Provide a clean, safe working environment for all personnel and visiting customers
- File and send STA applications for new and renewal employees
- Complete a monthly STA audit for the terminal
- Create and manage identification access badges for employees of the SE region terminal locations
- Other duties as assigned
Qualifications:
- Strong verbal and written communication skills
- 5 years previous warehouse and forklift experience preferred
- Ability to assess employee skills, talents, performance, and productivity with advice for improvement
- Desire for a long-term career with an industry leading company
- Ability to present and maintain positive corporate image in a fast-paced environment
- Ability to work in a physically demanding warehouse environment - continuously lifting and moving up to 50lbs
- Proactively establish and maintain effective working team relationships with all support departments
- Must be proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook, etc.
Skills:
- Ideal candidate will possess a "can do" attitude with a "will do" work ethic
- Must have the ability to work in a fast-paced environment
- Self-motivated with strong interpersonal and strong problem-solving skills
- Transportation industry knowledge and experience a plus
Forward Air is an Equal Opportunity Employer.
About Us
Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated "time-definite" basis, delivering cargo at a specific time, but under less time-sensitive situations - supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.
Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.
Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies (https://www.newsweek.com/americas-most-trustworthy-companies-2022/transport-logistics-packaging) " publication
About the Team
Job Description:
Forward Air is seeking a qualified and dedicated Terminal Trainer to join our team. The main duties and responsibilities of the Terminal Trainer will be to assist supervisors and managers in our fast-paced shipping/dock operation and to coordinate all training and/or retraining through Bridge courses of all dockworkers, drivers, and other support personnel. The Terminal Trainer will provide documentation for all dockworkers on forklift skills evaluations, initial and renewals; ensure that new hires get hands-on assisted training on a forklift and understand dock processes; and develop cargo handlers to provide continued domestic growth within the terminal.
Core Duties and Responsibilities:
- Ensure all work is performed according to Forward Air approved SOP's
- Communicate job expectations and train/coach employees to meet or exceed expectations
- Identify and coach employees not to standard
- Manage and react to day-to-day operational requirements in a professional and timely manner
- Identify areas of improvement and establish innovative or adjust existing work procedures and practices
- Directly supervise all training courses, initial and renewals, for dockworkers and support personnel by running daily report from Bridge
- Run random forklift audit reports to make sure cargo handlers are conducting daily forklift safety procedures.
- Ensure Daily Safety Meetings are documented and filed
- Monitor TAPP scanners and submit repairs/replacement orders when needed
- Provide a clean, safe working environment for all personnel and visiting customers
- File and send STA applications for new and renewal employees
- Complete a monthly STA audit for the terminal
- Create and manage identification access badges for employees of the SE region terminal locations
- Other duties as assigned
Qualifications:
- Strong verbal and written communication skills
- 5 years previous warehouse and forklift experience preferred
- Ability to assess employee skills, talents, performance, and productivity with advice for improvement
- Desire for a long-term career with an industry leading company
- Ability to present and maintain positive corporate image in a fast-paced environment
- Ability to work in a physically demanding warehouse environment - continuously lifting and moving up to 50lbs
- Proactively establish and maintain effective working team relationships with all support departments
- Must be proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook, etc.
Skills:
- Ideal candidate will possess a "can do" attitude with a "will do" work ethic
- Must have the ability to work in a fast-paced environment
- Self-motivated with strong interpersonal and strong problem-solving skills
- Transportation industry knowledge and experience a plus
Forward Air is an Equal Opportunity Employer.
About Us
Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated "time-definite" basis, delivering cargo at a specific time, but under less time-sensitive situations - supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.
Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.
Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies (https://www.newsweek.com/americas-most-trustworthy-companies-2022/transport-logistics-packaging) " publication
About the Team
Terminal Operator
ugiutilitt1.valhalla.stage -
Cartersville, GA
Terminal Manager
Sharp Transit -
Jefferson, GA
FINANCIAL ANALYST A/P
Atlanta Airlines Terminal Company LLC -
ATLANTA, GA
