Location Manager

• Focus on profitability & compliance of Independent Contractor Partnerships  
• Achieve goals set forth by the client & Forward Final Mile  
• Continuously recruit and retain Independent Contractors 
• Manage claims and their processes  
• P&L Management 
• Communicate effectively with the DIA, DIM, and client staff 
• Lead Daily stand-ups  
• Weekly ride behinds in field with teams to ensure client satisfaction and training  
• Showroom visits as needed to build/maintain relationship with client 
• Maintain tote inventory and hold BPs accountable  
• Enforce and adhere to company policies and procedures 
• Responsible for loadout / warehouse oversight of QC with getting teams off dock 
• Actively route monitor teams from the road  
• Hold Weekly Operations Meetings with the DIA to review aging invoices and any goals or opportunities 
• Hold BP meetings as needed to review claims, settlements, compliance, etc. 
• Participate in Client and internal conference calls 
• Provide operational support to assigned locations when needed 
• Other duties as assigned 

Qualifications: 

• Prior experience in management and/or logistics 
• Excellent communication skills both written and verbal 
• Strong leadership and planning ability 
• Must possess strong interpersonal skills 
• Must have the ability to prioritize workload and manage time 
• Identifies and resolves problems 
• Demonstrates attention to detail 
• Identifies opportunities to increase accuracy and optimize resources and develops/recommends/implements solutions 
• Excellent negotiation skills to deal effectively with individuals and groups within and outside the organization 
• Provides timely and professional support to all internal/external customers and vendors 
• Effective organization and leadership skills 
• Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees 
• General computer skills - Microsoft Office, Outlook, AS400 

 Forward Air is an Equal Opportunity employer.