Resource Center Manager

Foster Village Inc. is a non-profit organization that provides holistic wraparound support to children and caregivers affected by the child welfare system. We equip families with basic necessities, connect them with ongoing therapeutic support, and advocate for community awareness to bridge the gaps in child welfare.

Our close-knit team is made up of Child Development and Social Work professionals, former/current foster parents who are trained in trauma-informed care, and passionate child welfare advocates. We have two multi-use resource centers, one in Dripping Springs and one in North Austin. And we have affiliate locations throughout the U.S. We strive to be an inviting and safe space for everyone.

Job Description:

We are seeking a highly organized, detail-oriented, and proactive individual to join our fast-paced nonprofit organization as a Resource Center Manager. This is an excellent opportunity for a motivated individual who is passionate about making a positive impact on society through nonprofit work, specifically in child welfare.

Hours:

This role is currently a full-time position - 30-40 hrs/week with main working hours Monday-Thursday and Saturday. In-office hours are at our Dripping Springs resource center (15400 Fitzhugh Rd.), and some out of office hours will be required too.

Responsibilities:

Lead the South Resource Center and Support HUB

• Be present on site (including Saturdays at both resource centers) to serve as the main point of contact. Act as the childcare lead for events when necessary.
• Run point on requests within 24 hours, create a plan of action, and assign to other staff as needed.
• Oversee the inventory management process, which includes tracking stock levels, replenishing stock levels, and ensuring accurate records.
• Partner with the North Resource Center lead to align efforts, coordinate resource allocation, and share information to enhance operational effectiveness.
• Partner with the Volunteer Coordinator to support volunteer recruitment, training, and scheduling efforts to ensure adequate staffing levels for various tasks or projects.
• Facilitate supervised visits between children and their families under the supervision of Child Protective Services (CPS).
• Manage all aspects of the facilities to keep them clean, welcoming, and running smoothly for operations and programs.

Coordinate, Train, and Lead Individual and Group Volunteers at the South Resource Center

• Ensure that volunteers understand the organization's mission, goals, and how their efforts contribute to achieving them.
• Match volunteers with roles that align with their skills, interests, and availability.
• Provide opportunities for volunteers to contribute in meaningful ways that leverage their strengths and passions, including onsite and offsite projects and donation drives.
• Provide flexible scheduling options to accommodate their availability.
• Regularly evaluate and refine the volunteer program with the Director of Programs and Volunteer Coordinator.
• Continuously seek opportunities to enhance the volunteer experience, streamline processes, and address any barriers to engagement.
• Provide regular updates on projects, events, and achievements to keep volunteers informed and engaged.
• Lead regularly-scheduled Volunteer Orientations.
• Manage SignUp for volunteer shifts.

Networking

• Identify and engage with potential partner organizations, including nonprofits, community groups, government agencies, and corporate partners.
• Cultivate and maintain positive relationships with existing partners, ensuring ongoing collaboration and support for shared initiatives.
• Coordinate networking events and meetings to facilitate information exchange, collaboration, and partnership opportunities.
• Serve as a liaison between Foster Village and external partners, representing our interests and advocating for collaboration and joint initiatives.

Assist with Operational Administrative Tasks

• Write in kind donor thank you notes.
• Enter in-kind donation data.
• Support events and projects as needed.

Qualifications:

• Bachelor's degree in social work, education, family studies, management, or related fields (or equivalent experience).
• Exceptional organizational and multitasking abilities, with meticulous attention to detail and the capacity to manage competing priorities.
• Strong interpersonal communication, and leadership skills, with the ability to engage and motivate volunteers effectively.
• Deep commitment to the mission and values of Foster Village.
• Lived experience in foster care (personally or professionally) is a plus.
• Proficiency in Google Suite and other relevant digital system administration. Frequently used softwares include: Asana, Mailchimp, HubDoc, Excel, Canva, and Bloomerang.
• Demonstrated ability to maintain confidentiality and handle sensitive information with professionalism.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Education:

• Bachelor's (Preferred)

Work Location: In person