BI Program Manager (Joplin/Pittsburg)

BEHAVIORAL INTERVENTIONIST (BI) PROGRAM MANAGER

Job Category: Behavioral Interventionist (BI) Program

Job Status: Full-time

Reports to: President of Behavioral Services

Job Summary: The BI Program is designed to keep children with behavioral/mental health challenges stable in their current home. They have 2 areas of oversight; the staff working in the client’s home, and the caregivers of the youth served. The BI Program Manager provides leadership, management, direct program supervision, training & engagement of in-home staff, program planning & implementation, case consultation, & quality assurance oversight.  

Responsibilities:  

Administrative Leadership & Management  

• Oversee/manage staff in Joplin, MO & Pittsburg, KS locations; ensuring high quality service that meet specific goals for the BI Program in the area

• Provide supervision/leadership enhancing the emotional intelligence of all staff 

• Ensure all program activities are ethical & consistent with FAC's mission

• Employee & team satisfaction

• Monitor the workload of the Family Coordinators and BI Coordinators

• Conduct regular supervisory conferences with staff, providing support, guidance, evaluation, & receive feedback on program operations & case consultation
  

• Ensure all training requirements are met for staff
• Work with BI Program Leadership monitoring client referrals & waitlists to match clients with staff & future staffing

• Ensure reporting & procedural requirements are consistent & accurate

• Assign new referrals on time

• Assign new BIs to BI Coordinators

• Track completion of initial assessments/referral process

• Approve initial assessments, renewals, quarterlies, updates, & progress notes

• Manage completion of  renewals & updates
  

• Ensure Critical Incident Report & Review Forms are done, including follow-up 

• Provide support to staff during Out-of-Home Investigations

• Assist Family Coordinators & BI Coordinators with home visits & follow-up meetings

• Attend/participate in meetings, court, conferences, & trainings

• Keep open communication with direct supervisor

• Contribute towards agency culture, cultural competency, & performance improvement outcomes

Administrative/Performance, Quality & Improvement (PQI) 

• Work with BI Leadership, branch offices & QA Coordinator to implement/lead the quality improvement process; including barriers & modifications to ensure program effectiveness

• Review file & shift note audits with the QA Coordinator 

• Review/approve non-critical incident reports & client documentation

• Ensure Critical Incident procedure is followed: follow-up, documentation, & communication to Executive Leadership

• Actively participate so the agency’s efforts to assist clients & maintain Council on Accreditation & State/private contracts standards are coordinated for maximum effectiveness
• Work with BI Leadership, Coordinators & Finance Department re: Payroll

• Track Behavioral Program hours provided according to funding guidelines

• Provide timely required information for LINC & VOCA billing

Qualifications & Preferred Skills 

• BA/BS (MA/MS preferred) in social work, psychology, public administration, or related human services field  2 years  working in non-profit social service agency 2 years supervisory experience

• Core understanding of child welfare practice & policy

• Setting priorities, creating efficiencies, & guiding investment in people/systems

• Strategic thinker

• Commitment to support & advocacy for foster/adoptive families

• Advocate for positive outcomes within multi-disciplinary, diverse, & dynamic professional teams

• Strong verbal & written communication skill

• Leadership ability, team management, & interpersonal skills; establish rapport & build trust

• Flexible, self-starter; multi-tasker, detail-oriented, able to meet deadlines 

• Experience working with marginalized communities nuanced understanding of systemic oppressions

• Flexibility, adaptability, working with a wide range of cultures, people, & organizations

• Some travel required to attend or present @ trainings

Compensation & Benefits  

• Compensation commensurate with experience

• Comprehensive benefits package including: 

• Medical & dental insurance: 80% of premiums covered for employee/dependents

• Vision insurance: 100% of  premiums covered for employee/dependents

• Health Reimbursement Account with generous employer contribution

• Life insurance & long-term disability provided at no cost to employee

• Voluntary life & short-term disability options available

• 403(b) retirement plan with up to a 6% employer match

• FSA with medical expense & dependent care options

• Employee Assistance Program, with 8 annual visits 100% covered

• Generous paid time off & holidays

FosterAdopt Connect does not and shall not discriminate on the basis of race, color, religion, gender identity, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its programs or services. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and members. 

Employee Name Printed: ___________________________ 

Employee Signature: _______________________________                Date: _________________