Patient Care Coordinator Dental Office

Are you passionate about creating beautiful smiles and providing exceptional customer service? We are looking for dynamic and friendly individuals to join our dental practice as a Patient Care / Treatment Coordinator. If you thrive in a fast-paced environment, are hardworking, and dedicated to delivering top-notch patient care, we want to hear from you! Join our team at Four Ever Smile at Pure Dental and make a difference in the lives of our patients.

Essential Skills and Abilities:

• Cheerful, energetic, positive disposition with outstanding customer service skills
• Highly organized with exceptional attention to detail
• Empathetic, patient demeanor with engaging interpersonal skills and the ability to remain calm under duress
• Exemplifies the highest professional and ethical standards to earn and maintain leadership credibility
• Capacity to work with sensitive information and maintain confidentiality

Responsibilities:

As a Patient Care / Treatment Coordinator, you will be the first point of contact for our patients, guiding them through their treatment journey with warmth and professionalism. Your responsibilities will include:

• Patient Liaison: Build positive relationships with patients, ensuring a comfortable and welcoming experience from the moment they walk through the door.
• Treatment Planning: Collaborate with dentists / hygienists to explain treatment plans to patients, addressing any concerns and ensuring a clear understanding of procedures, costs, and timelines.
• Scheduling Coordination: Efficiently manage appointment scheduling and coordinate treatment plans to optimize patient care and streamline processes.
• Financial Consultation: Work closely with patients to discuss treatment cost, estimated insurance coverage, and financing options.
• Customer Service Excellence: Provide exceptional customer service by actively listening to patient needs, answering inquiries, and resolving concerns with a positive and empathetic approach.
• Administrative Support: Assist with general office tasks, including scanning patient records, handling phone calls, managing correspondence via fax / email, etc.

This is a permanent, full time, long term position as we anticipate growth. Please note that you will be expected to travel to Hauppauge, NY for onboarding, training, and work shifts as we anticipate the opening of our Garden City location.

Please do not apply if you are not looking for a great workplace to call your 'home'.

Benefits include vacation, sick time, 401K with match and health benefits.

Weekend Availability is required.

Please send your resume with the desired salary. All contact is strictly confidential.

Job Types: Full-time, Part-time

Pay: From $45,000.00 per year

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Every weekend
• Monday to Friday
• Night shift
• Weekends as needed

Work setting:

• In-person
• Outpatient
• Private practice

Application Question(s):

• Are you able to work Saturdays?

Experience:

• Customer Service: 2 years (Required)
• Treatment Plan Coordination: 1 year (Required)
• Dental: 1 year (Required)

Work Location: In person

Salary : $45,000