What are the responsibilities and job description for the Housekeeping Floor Supervisor position at Four Seasons?
BASIC PURPOSE: Directs a section of the Housekeeping staff to assure that guest rooms and public areas are cleaned to exact standards. ESSENTIAL FUNCTIONS: 1. The ability to train and supervise all Housekeeping employees. 2. Inspects the work of a team of Room Attendants and House Attendants 3. responsible for the cleaning and upkeep of a specific area of the hotel. Trains and coaches the staff. 4. Schedules work to be done daily, collects room and floor status sheets for assigned work areas. Monitors each Room Attendant’s daily progress. Inspects completed rooms to assure that all standards have been met. When standards have been missed, brings employee back to room to correct the deficiency. Coordinates work orders in assigned section. Follows up to be sure work is completed. Releases checkout rooms to be sold. 5. Monitors the performance of House Attendants. Assures that there are sufficient supplies on the guest floors. Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets. 6. Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. 7. Works harmoniously and professionally with co-workers and supervisors. NON-ESSENTIAL FUNCTIONS: 1. Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Room Attendant and House Attendant. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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